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Job Description Summary:

The Director, Benefits is responsible for the strategic leadership, design, governance, and execution of benefits programs across the Americas region. This role ensures programs are competitive, compliant, cost-effective, and aligned with the company’s global total rewards philosophy.

The Director serves as a key advisor to senior leadership, partnering closely with Finance, People Business Partners, Legal, and external vendors to deliver a high-quality employee experience while effectively managing risk and cost. This role combines strategic oversight with operational excellence, leading a team that administers and continuously enhances health, welfare, and wellbeing programs.

• Lead the development and execution of the Americas benefits strategy aligned with global total rewards objectives.
• Serve as a strategic advisor to executive leadership on annual benefits design and cost management.
• Lead, mentor, and develop the Americas benefits team.
• Ensure alignment with global Total Rewards strategy while addressing regional needs.
• Oversee design and administration of health and welfare programs including medical, dental, vision, life, disability, and voluntary benefits.
• Conduct benchmarking and evaluate market trends.
• Lead benefits harmonization for acquisitions and organizational changes.
• Manage benefits budgets and forecasts.
• Analyze claims and cost drivers to optimize spend.
• Develop dashboards and KPIs for leadership insight.
• Oversee brokers, consultants, TPAs, and vendor relationships.
• Negotiate contracts and service levels.
• Ensure governance and accountability.
• Ensure compliance with ERISA, ACA, HIPAA, COBRA and applicable regulations.
• Oversee audits and governance processes.
• Partner with Legal on regulatory changes.
• Lead benefits communications strategy.
• Ensure programs are inclusive and accessible.
• Manage escalated employee issues.
• Ensure operational excellence and system optimization.
• Partner with HRIS and IT on platform improvements.
• Drive continuous improvement initiatives.

Experience and Qualifications

• 10+ years of progressive experience in benefits or total rewards.
• Experience leading benefits strategy across the Americas.
• Strong knowledge of U.S. benefits regulations.
• Strong financial and analytical skills.
• Experience managing vendors and complex programs.
• Experience with M&A integration preferred.
• Strong communication and leadership skills.
• Workday or similar HRIS experience.
• Bachelor’s degree in HR, Business, or related field required.
• Advanced degree or CEBS/CBP preferred.

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#LI-Remote

Annual salary range for this position is between $140,000.00 - $196,000.00 gross before taxes.

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What Rocket Software can offer you in USA:

• Unlimited Vacation Time as well as paid holidays and sick time

• Health and Wellness coverage options for Rocketeers and dependents

• Life and disability coverage

• Fidelity 401(k) and Roth Retirement Savings with matching contributions

• Monthly student debt benefit program

• Tuition Reimbursement and Certificate Reimbursement Program opportunities

• Leadership and skills training opportunities

EOE M/F/Vet/Disability.  Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.  If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected].  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!