Posted:
4/15/2026, 6:11:40 AM
Location(s):
Austin, Texas, United States ⋅ Texas, United States ⋅ North Carolina, United States ⋅ Raleigh, North Carolina, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Sales & Account Management
Workplace Type:
Hybrid
The Customer Onboarding Manager is responsible for supporting customer engagements and success during pre-delivery and onboarding phase of Professional Services engagements. This role helps ensure customers, internal teams, and systems are prepared for project execution by assisting with onboarding activities, checking readiness criteria, and coordinating resource alignment.
This position is customer-facing and serves as a liaison between Sales, Professional Services, Resource Management, and customers to support smooth sales-to-services handoffs and project readiness. This role will also support centralized resource management activities, partnering closely with the Resource Manager to maintain delivery continuity.
Website: https://www.walkme.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 1001-5000
Year Founded: 2011
IPO Status: Public
Last Funding Type: Series G
Industries: E-Learning ⋅ Guides ⋅ Product Design ⋅ Product Management ⋅ Software