Skill required: Retirement Solutions - Payment Operations
Designation: Insurance Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Tower: UK Pension- Transfers Out Level: CL10
What are we looking for? Must have/ minimum requirement • Up to 8 years of experience in UK Pension domain – Transfers Out - Managing participant level services • 4+ years experience in Transfers Out processes such as Cash transfers out, Bulk Transfer Transfers of Death benefits, Due diligence • Hands on with developing process documentation, capturing exceptions, process flow and process maps • Subject Matter Expert/ Trainer with 2+ years of experience in remote transitions, developing quality checklists, performing RCA, developing action plans to improve quality performance •Skillset: • Bachelor’s degree • Experience in the UK Pension domain is mandatory • Experience in Leading & Managing teams • Open-to-Night shifts based on business requirements • Good verbal & written communication skills • Good typing skills and attention to detail. • Good time management skills • Ability to work independently
Roles and Responsibilities: Roles & Responsibilities: • Processing UK Pension Transfers Out tasks- managing pension, investment, or wealth fund transfer involves moving funds or benefits from one scheme or provider to another or converting assets into cash that is paid. • Process and support consolidating savings, switching providers, or liquidating holdings according to participant instructions. • Strict adherence to non-disclosure of client information by preserving client confidentiality. • Comply with all client policies, procedures, and Federal/State/Local regulations and escalate issues to the management. • Researching into any queries/ requests sent by the Business Partners/Client Support Teams and replying to the same with minimum response time. • Taking active participation in process improvements and automation. • Ensure Quality Control standards that have been set are adhered to. • Adherence to client SLAs • Identify potential areas that require additional controls • Excellent organizational skills with ability to identify and prioritize high value transactions. • Completing assigned responsibilities and projects within timelines apart from managing daily BAU. • Creating and updating procedure documents while ensuring that the standards are followed

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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