Posted:
11/12/2025, 1:38:19 PM
Location(s):
Georgia, United States ⋅ Augusta, Georgia, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Evening (United States of America)
Receives information from hospital staff and visitors concerning repairs and unsafe conditions that need attention. Acts
as the liaison between customers and the Facilities department and follows up on repairs and services. Notifies and
reports any dangerous or unsafe conditions to the Safety department and supports Security when needed.
Receives calls from customers and Facilities staff and relays information by page, phone or overhead
intercom. Announces fire drills and activations, all information, and emergency codes via intercom. Reports
elevator issues and/or entrapments to contractor and Facilities. Enters all work-orders into Maximo and
forwards information to mechanics. Follows up with customer to ensure satisfaction of work and services
completed.
Conducts fire-watch in construction areas inside the hospital when life safety protocol is initiated. Records
and reports findings to the Safety department.
Monitors all emergency notifiers for the fire system. Monitors all medical gas alarms, hospital infant alarms
and pneumatic tubing system alarms.
Supports Safety department and answers calls when technicians are out of the office. Checks emergency
phones in elevators.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
High School Diploma General or GED General or Trade School Diploma/Degree General-Preferred
All certifications are required upon hire unless otherwise stated.
Minimum 1 year customer service experience. Preferred
Basic computer and office skills
Telephone etiquette
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Website: https://wellstar.org/
Headquarter Location: Marietta, Georgia, United States
Employee Count: 10001+
Year Founded: 1993
IPO Status: Private
Industries: Fitness ⋅ Health Care