Sales Support Specialist (Digital Systems Center)

Posted:
4/29/2026, 11:52:38 PM

Location(s):
Istanbul, Istanbul, Turkey ⋅ Istanbul, Turkey

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Digital Solution Center Manager

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Your role and responsibilities

The work model for the role is: {hybrid}

You will be mainly accountable for:
  • Supports the sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers,
  • Provides technical support and consultation during the technical meetings, product and solution presentations, negotiations and offers product/ solution/service-related training,
  • Lead the preparation of technical/commercial offers based on customer specification requirements in coordination with Local Product Line indications and Sales organization directives,
  • Participation in investigating, planning and implementing marketing activities,
  • To prepare technical specifications to comply with the requirement of projects with different levels,
  • To analysis of the requirements and evaluate design solutions for Grid Automation (GAS) / Substation Automation (SAS) projects,
  • Negotiates the customer contract T&C's, and align them with ABB T&C’s,
  • Runs the Global and Local RR process, where necessary,
  • Defines cost for the proposed solution and communicates to Sales organization,
  • Provides information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment,
  • Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization,
  • Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Product Line to obtain better future results.
  • Periodic visits to customers and trying to increase cooperation for new opportunities,
  • Providing Technical Support and trainings for protection relays, wireless gateways and SCADA Systems,


Qualifications for the role
  • University degree in Electrical and/or Electronics Engineering,
  • At least 5-6 years of practical work experience in commissioning of Substation/Grid Automation Systems and Control & Protection Sytems
  • Solid knowledge on, substation automation network design, substation automation control systems, electrical power systems, protection engineering and ability to use secondary test equipment’s,
  • Experience in technical clarification and reading specifications of Substation/Grid Automation Systems and Control & Protection Sytems
  • Detailed understanding of SCADA Systems, IT Equipment of SAS Systems, LAN/WANs, internet technology and networking protocols,
  • Experience in contractual negotiation is highly preferred,
  • Strong ability to present the product and organization technically and commercially,
  • Good command of written and spoken English and Turkish,
  • Having a valid driving license & no obstacle for traveling, No restriction to travel abroad if needed

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.