Anticipated End Date:

2024-08-26

Position Title:

Infrastructure Services Analyst Senior

Job Description:

Infrastructure Services Analyst Senior

Location: This position will work a hybrid work model (remote & office). The ideal candidate will live within 50 miles of our Baltimore, MD PulsePoint office location.

The Infrastructure Services Analyst Senior solves problems, performs analysis, researches, and tests functions for systems and networks.  

How You Will Make An Impact:  

• Provides trouble resolution on complex problems.  
• Leads implementations for systems and networks; develops testing plans to ensure quality of implementation.  
• Represents major upgrades and reconfigurations in change control.  
• Designs and analyzes mix of vendor services meeting business requirements; maintains relationship with key vendors.  
• Leads lights-on initiatives to consolidate equipment and/or implement business relocations.  
• Performs capacity analysis; recommends and implements capacity increases; serves as the technical escalation for results of preventative maintenance routines; supervises preventative maintenance.  
• Performs the most complex operations and administration tasks.  
• After hours or on-call support might be required when necessary.

Minimum Requirements:

• Requires BS/BA degree in related field of study and a minimum of 3 years of experience in a support and operations role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role; or any combination of education and experience, which would provide an equivalent background.  
• This position is part of our NGS (National Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.

Preferred Skills, Capabilities & Experiences:

• Administration experience with application servers such as WebSphere/Weblogic and Tomcat is preferred.
• Support experience with any database servers oracle/SQL server and MongoDB is preferred.
• Basic Linux OS interactions skills are preferred.
• Experience with workflow and content management tools is desirable.
• Exposure with infrastructure automation is preferred. ​
• Multiple trade certifications and/or continuing education strongly preferred.  

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions.  Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions.  Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

IFT > IT Infrastructure & Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.