NIKE Assistant Store Manager / Assistant Head Coach – all genders

NIKE Retail Careers

NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.

To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.”

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".

Join the NIKE, Inc. team!

As an Assistant Head Coach you enjoy:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience
• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
• Providing reports about store activities, local marketplace and consumer insights
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ

What you get:

• Attractive salary that evolves with the market and experience
• Opportunity on receiving quarterly bonus payments
• Attractive online and in-store employee discounts
• Attractive Benefits Package
• Exciting development and career opportunities
• Regularly trainings on leadership, sales and products
• A dynamic and motivating environment with low hierarchy which values Diversity, Equity & Inclusion (DE&I)
• Staff dress to represent NIKE and foster our team spirit
• Access to sports activities
• Opportunities to participate in unique NIKE moments

What you bring:

• A passion for NIKE and/or love of sport
• 4+ years of experience in retail and/or leadership positions
• Fluent in written and spoken English
• Experience and competency in serving exceptional consumer service
• Ability to partner with stakeholders
• Ability to work autonomous and deal with ambiguity
• The talent to build, develop and promote a strong team
• Flexibility to work in shifts and on weekends

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, ea