Carrier Representative

Posted:
12/13/2024, 3:45:10 AM

Location(s):
Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

C.H. Robinson is seeking a dynamic Carrier Representative to join our team. In this role, you will develop and grow carrier relationships, leveraging our global technology platform, Navisphere, to make informed decisions and improve efficiency. You'll build strong connections with key contacts in the trucking industry, negotiate prices, and ensure exceptional service for our carriers and customers. With an average of 75-100 touch points per day, you'll secure additional truck capacity and manage existing business agreements. Join us to drive automation, solve problems cross-functionally, and ensure accurate shipment tracking.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week at our new office location in Oakbrook, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

On Your Next Adventure, You’ll:

  • Develop new and grow existing carrier relationships (lead generation, calling prospective trucking companies and referrals)

  • Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers)

  • Leverage our global technology platform, Navisphere, along with data and other resources to make informed decisions, negotiate price, drive automation and improve efficiency

  • Identify issues and work cross-functionally to determine and implement the best solution

  • Maintain constant contact with carriers (average 75-100 touch points/day) to secure additional truck capacity and manage existing business agreements

  • Provide exceptional service to our carriers and customers

  • Ensure shipment details are accurately communicated and tracked in the system

You’re a Great Fit if You Have:

  • High school diploma or GED

Even Better if You:

  • Value a diverse and inclusive work environment

  • Can persuade, motivate, influence and negotiate with others

  • Thrive under deadlines, drive results, multi-task and work with a sense of urgency

  • Are capable of working independently as well as collaboratively as a team

  • Have excellent verbal and written communication skills

  • Remain positive and flexible in an ever-changing environment with shifting priorities

  • Enjoy running your own slice of business knowing you control how fast you can achieve your goals

  • Are detail oriented with strong prioritization and multi-tasking skills

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)

  • Prescription drug coverage

  • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid and floating holidays

  • Paid time off (PTO)

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.