• Innovation: Drives digital operations projects end‑to‑end, supporting discovery, mapping current processes, and enabling data‑driven decisions through vendor comparisons and capability assessments.
• Work‑life balance: Facilitates clear communication and requirement traceability, reducing rework and enabling smoother collaboration between business and development teams.
• Professional development: Gains hands‑on experience with agile methodologies, business case preparation, UAT coordination, and OKR tracking—building strong analytical, technical, and stakeholder‑management skills.
• Continuous improvement: Synthesizes user feedback and operational insights to refine backlogs and support the evolution of digital products and standardized capabilities.

• Manage and drive Digital Operations and terminal‑related project activities across discovery, documentation, and process mapping.
• Gather vendor data, conduct functional comparisons, and support build‑vs‑buy evaluations for senior decision‑making.
• Maintain and track the product backlog by logging requests, categorizing features, and monitoring lifecycle status and usage insights.
• Engage stakeholders through meetings, requirement gathering, documentation, and follow‑ups to ensure clarity and alignment.
• Collect and synthesize user feedback through interviews, surveys, and usability sessions to support backlog refinement and roadmapping.
• Support UAT and quality assurance by preparing test cases, coordinating tests, tracking defects, and validating requirement alignment.
• Monitor OKRs and performance indicators by maintaining dashboards, reporting progress, and flagging risks or anomalies.

• Continuous improvement mindset: we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day
• Bachelor degree
• Minimum of 5 years’ experience in terminal operations, with solid operational understanding.
• Proficient in Terminal Operating Systems (TOS) and capable of navigating digital tools efficiently.
• Strong analytical and user‑centered mindset, able to convert operational needs into clear requirements.
• Excellent oral and written communication skills in English, capable of engaging diverse stakeholders.
• Confident communicator who simplifies complex concepts for senior audiences and influences decisions without formal authority.
• Team‑oriented, proactive, and detail‑driven, demonstrating curiosity, initiative, and the ability to identify and test new ideas quickly

#LI-POST

#LI-KE1

• #TerminalOperations
• #DigitalOperations
• #PortIndustry
• #ProcessImprovement
• #MaritimeLogistics
• #APMTerminals