Account Director

Location: London (hybrid)

Career Level: CL8

Who We Are:

ConcentricLife, a part of Accenture Song, is a full-service health and wellness advertising agency spanning three distinct specialist practices that bring over 20 years of deep subject matter expertise: healthcare, rare disease, and wellness. Our core mission is to create brands that live at the very center of the human health experience.

Our core mission is to create brands that live at the very centre of the human health experience and build brand interactions that change health trajectories and restore life.

We are a community where great minds and talent gather to discover something unexpected, dream like visionaries, and embrace the do with hustle and agility. We are spirited collaborators. We love to be challenged. We know smart always wins. And, above all else. We never settle.

As a testament to our success, ConcentricLife has been named Agency of the Year 9 times, most recently in 2021, and awarded Best Places to Work by MM+M in 2019 and 2023.

Collaboration

Importantly, while the aim is to build a strong London offering, ConcentricLife UK is connected to the wider US ConcentricLife agency and can share resources where necessary, such as brand designers, project managers, creative teams, medical writers, video editors, and animators via the agency’s in-house studio team known as The Furnace.

In addition, as part of Accenture Song we can also utilize the Song studio team in London and in the Accenture Song network across EMEA and Africa and Costa Rica, giving us a broad scope of talent to draw upon.

Who We Are Looking For:

ConcentricLife is seeking an experienced Account Director with a passion for and a track record in healthcare and life sciences to join our London-based global team. As an Account Director, you will not only own the day-to-day client relationship, building with them trusted and valued partnerships, but you will also play an integral role in the success of your account, your team, and the wider agency.

Reports to: Global Client Lead

What You Will Do:

• Forge client relationships built on trust, respect and integrity
• Demonstrate a comprehensive understanding of the client’s business and actively seek out opportunities for organic growth, taking the initiative to develop proposals and convert instinct into valued and worthwhile work streams 
• Take ownership of challenges, using your experience and expertise to identify, understand, and manage potential issues. Challenging appropriately to determine the level of support needed to seek a timely and satisfactory resolution
• Consistently add value, both strategically and tactically

Collaboration & Communication:

• Demonstrate an ability to work both collaboratively and independently, flexing your approach based on the needs of the business
• Partner with cross-functional department leads to develop and present proposals, recommendations, POVs, and strategic initiatives
• Oversee the development of key documentation (e.g, status reports, project briefs, SOWs, financial reporting etc.)
• Work with finance and project management partners to manage and maintain the financial health of your accounts
• Develop an understanding of the ConcentricLife Global revenue and profitability model to monitor performance to ensure account profitability
• Empower and provide guidance to the full team required to deliver exceptional work for your client and the agency
• Play an integral role in the development, training, and motivation of the team:
  • Oversee and develop client solution team skills to ensure clear and concise business correspondence
  • Make the most of others’ strengths
  • Provide constructive feedback and identify training opportunities at both a micro and macro level
  • Help others contribute to the success of the team and the agency

What You Bring:

• Experience in an account/client services role within the life sciences communications/advertising industry
• A passion for innovating healthcare advertising
• A willingness to embrace ambiguity
• Experience building business through organic growth
• Highly developed interpersonal, team building, and relationship management skills
• A curious nature
• Experience leading teams in planning and delivering omnichannel campaigns
• Experience managing, training, and mentoring teams to reach their full potential
• Experience with launch campaigns is also beneficial but not essential
• The desire to be great

What We Value:

• LIFE; Never Stop Learning, Seek to Invent, Lead Fearlessly, Act Like an Entrepreneur  

These are the tenets of our company. We value what makes each of us different, and we believe in challenging one another to push boundaries through positive encouragement and motivation.

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of your choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private Accenture healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement     

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.                                                          

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.