The Senior Executive, Business Performance Analytics supports the end-to-end analytics and performance management needs of the Partnership Distribution channel. This role is hands-on in data preparation, analysis, reporting, and contributes to process improvements and decision support. The Senior Executive will work closely with cross-functional stakeholders and partner bank’s bancassurance team, and will own key deliverables such as monthly business reviews, scorecards, and sales tracking enhancements.

Position Responsibilities:

Data Analytics and Insights

• Prepare, cleanse, and analyze complex data sets to produce timely, actionable insights on sales performance, productivity, and KPIs. Implement and monitor data quality controls to ensure accuracy, consistency, and reliability of outputs

Performance Management Routines

• Support the monthly business review cadence, scorecards, KPI tracking, and meeting materials for leadership and partner stakeholders. Contribute to forecasting APE, NBV margin, and key financial KPIs, month-end process, and variance analysis.

Process Improvement and Innovation

• Propose and implement improvements to data pipelines, templates, and workflows to speed up sales tracking with higher accuracy. Participate in small-scale automation initiatives and documentation of SOPs.

Strategic Support

• Assist in customer segmentation work, lead funnel governance, and campaign measurement to support the Bancassurance optimization.

Reporting and Compliance

• Prepare internal and external reports as required: ensure confidentiality and compliance with data handling standards.

Required Qualifications:

• Bachelor’s degree in Business Management, Business Information Systems, Economics, Statistics, Computer Science, or a related field.

• 1-2 years of relevant experience in sales/ business data handling, reporting, and analytics. Internship experience demonstrating ownership of senior-level responsibilities is valued.

• Advanced Microsoft Excel (pivot tables, lookups, formulas, charts) and solid proficiency with Power BI (or similar BI tools).

• Basic SQL or data querying experience is an advantage.

• Strong understanding of data accuracy, reconciliation, and quality control processes.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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