Logistics Claim Specialist

Posted:
5/26/2025, 12:04:50 AM

Location(s):
Kyiv, Ukraine

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Workplace Type:
On-site

Position Summary

Samsung Electronics Ukraine is opening a vacancy of Logistics Claim Specialist in Kyiv.

Role and Responsibilities

  • Creation of special Link of each item is being done manually between PO's - SO's for Ukraine and Moldova
  • Preparation of special documents for the Romanian and Moldavian customs with explanation letters on the specifics of prices in the invoices
  • Checking  of each item for all types of Moldavian  SO and PO
  • Financial guaranty Control for Bonded warehouses (new Financial guaranty) should be bought for each Declaration and should be strictly controlled
  • Customs reports
  • Goods should be controlled within 90 days and dispatched from Bonded Warehouse.

Skills and Qualifications

What we need for this role:

To be successful, you will possess the following skills and attributes:

  • 3+ year of relevant experience (Claim specialist, Customer care specialist Logistics Operations, Auditor, Accountant) from Retail, FMCG, Electronics, Finance
    (but not limited to these only)
  • Excel advanced, SAP S/4 HANA, ERP
  • strong intermediate level of English - B2
  • completed high education in economic, tech, engineering or equivalent

What does success look like?

  • A ‘can do’ and positive attitude, and the ability to perform well under pressure, always providing the customer with more than they were expecting
  • The ability to stop, review, measure and document challenges/opportunities and bring them to the attention of the relevant stakeholders for support and resolution
  • Be able to cope well with change and the ambiguity which may exist while change is effected
  • The ability to put the customer and their experience/journey first

Benefits of working here at Samsung include:

  • Hybrid working with flexible hours
  • Bonus Scheme
  • Great development opportunities: corporate and external trainings; global company networking for professional and personal growth
  • Holiday - 28 days per annum plus bank holidays
  • Access to discount shopping portal
  • Сanteen coverage onsite  
  • Company benefits package: health and life insurance; corporate doctor company support for sports and recovery; employee personal support (marriage, child birth etc.)

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Interested? Send us your CV!

Our People Team will consider your application and if you meet the position requirements, will contact you for further steps.

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