Role Summary

The Client Service Associate/Analyst provides essential non-advice-related support to wealth advisors and their clients, ensuring seamless delivery of wealth management services. This entry-level position offers the opportunity to develop core knowledge of financial products, planning concepts, and client service practices while supporting experienced advisors in managing high-net-worth client relationships.

Key Responsibilities

• Provide non-advice-related support to clients including preparing standard client reports and account statements
• Maintain accurate client files, documentation, and ensure all records are current and compliant
• Answer routine client questions and service requests under supervision of advisors
• Interface with broker-dealers, custodians, and product providers to facilitate transactions and resolve issues
• Prepare materials for client meetings including performance reports, financial statements, and presentation decks
• Process account paperwork including new account openings, transfers, and beneficiary updates
• Assist with scheduling client meetings and maintaining advisor calendars
• Monitor client accounts for required actions such as RMDs, rebalancing needs, and account reviews
• Support the team with data entry into financial planning software and CRM systems
• Participate in team meetings and contribute to process improvement initiatives
• Complete assigned training programs to build knowledge of financial products and planning concepts
• Ensure all client communications and documentation meet compliance standards

Qualifications

Education

• Bachelor's degree preferred in business, finance, economics, or related field

Industry Credentials & Licenses

• Series 65 preferred; if associated with Broker-Dealer: SIE, Series 7, and Series 66
• Willingness to pursue CFP certification and additional industry designations

Professional Experience

• 0-3 years of experience in financial services, wealth management, or client services
• Core knowledge of financial industry, financial products, and financial planning concepts
• Strong organizational skills with exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Time management skills and ability to manage multiple priorities
• Ability to collaborate effectively with team members and managers
• Professional demeanor with commitment to delivering high-quality client service
• Eagerness to learn and develop expertise in wealth management

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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