Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Enterprise Network Operations
Good to have skills : Cloud Network Operations
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will implement technology at the operating system-level across all server and network areas, working on basic and intermediate level troubleshooting tasks. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure smooth operation of enterprise network operations - Implement and maintain network infrastructure - Troubleshoot network issues and provide timely resolutions Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations - Good To Have Skills: Experience with Cloud Network Operations - Strong understanding of network protocols and technologies - Hands-on experience with network monitoring tools - Knowledge of network security principles - Ability to troubleshoot network connectivity issues Additional Information: - The candidate should have a minimum of 5 years of experience in Enterprise Network Operations - This position is based at our Bengaluru office - A 15 years full time education is required

15 years full time education

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