At Genmab, we’re committed to building extra[not]ordinary futures together, by developing antibody products and pioneering, knock-your-socks-off therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in science, we believe that being proudly unique, determined to be our best, and authentic is essential to fulfilling our purpose.

The Role

The Director of US Business Information Services is a critical position supporting the US Market functional teams.  This role will be responsible for supporting and driving the strategy for all US data, platforms, and applications focused on the US Market Team as well as Digital Operations.  In collaboration with internal and external partners, this position will provide leadership through an innovative and forward-thinking approach to support information procurement, data strategy, and platform solutions across areas including, the field ecosystem of applications such as business intelligence, CRM, digital content repository, and omnichannel support.

Responsibility

• Evaluate the landscape of responsibilities and structure Business Information Services team (BIS) to function optimally in support of the US Market functions.
• Focus on strategy, best practices, and innovative approaches in support of fundamental information procurement, master data management, sales force automation, business intelligence, and omnichannel, supporting the US Market
• Collaborate/coordinate with internal IT and external partners to effectively deliver all core business intelligence, field-supporting processes, platforms, applications, portals, and systems.
• Provide US Market team members with a key contact point for solution development, optimizations, requirement gathering, and thereafter translation and coordination to other key teams at Genmab, such as IT or core external partners, focused on technology and key data asset dissemination across the organization.
• Evaluate and provide recommendations on ecosystem integrations with focus on end-to-end completeness and efficient processes when working with internal and external partners.
• Provide recommendations to support and create efficiencies in Omnichannel operations
• Maintain high value on “user experience/user interface” UX/UI as key resources are developed and deployed to internal and external customers.
• Active involvement of fundamental processes supporting the US business including source file management, business data stewardship for master data management, field roster, etc.
• Oversee development, deployment, and training of field-based sales force automation, CRM, portals/applications, and other systems and processes identified as the organization and scope of BIS services expands.
• Maintain Business Information Services (BIS) team as first-line contact for field team inquiries for applicable platforms, systems, applications, etc.

Requirements

• 12 years of professional experience, preferably supporting life science organizations required.
• Bachelor’s degree required.  Advanced degree is a plus.
• Oncology experience preferred.
• Ability to lead, coach, and train team members required.
• Strong written and verbal communication required.  This includes communicating technical and non-technical related concepts to all levels of the organization including the executive level.
• Strong understanding of data management required
• Strong understanding of life sciences data sets including specialty pharmacy, specialty distributor, chargeback, medical claims, third-party media, and other syndicated data available.
• Demonstrated experience supporting multiple functions across the entire spectrum of a business unit including Medical Affairs, Compliance, Field Sales, Marketing, Market Access/Trade, and Finance.
• Proven CRM experience and understanding of sales force marketing cloud is required
• Proven in-depth knowledge of field sales, field training, and field operations is strongly preferred
• Proven ability to problem solve, remain flexible, situational adaptability, and multi-tasking while high focus on executing job on requirements and deliverables a must.
• Ability to effectively manage projects, timelines, and prioritize for self and team a must.

Where you will work: The role is hybrid – 3 days in our Princeton, NJ office.

For US based candidates, the proposed salary band for this position is as follows:

$176,250.00---$293,750.00

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses.

About You

• You are passionate about our purpose and genuinely care about our mission to transform the lives of patients through innovative cancer treatment
• You bring rigor and excellence to all that you do. You are a fierce believer in our rooted-in-science approach to problem-solving
• You are a generous collaborator who can work in teams with diverse backgrounds
• You are determined to do and be your best and take pride in enabling the best work of others on the team
• You are not afraid to grapple with the unknown and be innovative
• You have experience working in a fast-growing, dynamic company (or a strong desire to)
• You work hard and are not afraid to have a little fun while you do so

Locations

Genmab leverages the effectiveness of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are designed as open, community-based spaces that work to connect employees while being immersed in our state-of-the-art laboratories. Whether you’re in one of our collaboratively designed office spaces or working remotely, we thrive on connecting with each other to innovate.

About Genmab

Genmab is an international biotechnology company with a core purpose guiding its unstoppable team to strive towards improving the lives of patients through innovative and differentiated antibody therapeutics. For more than 20 years, its passionate, innovative and collaborative team has invented next-generation antibody technology platforms and leveraged translational research and data sciences, which has resulted in a proprietary pipeline including bispecific T-cell engagers, next-generation immune checkpoint modulators, effector function enhanced antibodies and antibody-drug conjugates. To help develop and deliver novel antibody therapies to patients, Genmab has formed 20+ strategic partnerships with biotechnology and pharmaceutical companies. By 2030, Genmab’s vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO™) antibody medicines.

Established in 1999, Genmab is headquartered in Copenhagen, Denmark with locations in Utrecht, the Netherlands, Princeton, New Jersey, U.S. and Tokyo, Japan. 

Our commitment to diversity, equity, and inclusion

We are committed to fostering workplace diversity at all levels of the company and we believe it is essential for our continued success. No applicant shall be discriminated against or treated unfairly because of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Learn more about our commitments on our website. 

Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website https://www.genmab.com/privacy.

Please note that if you are applying for a position in the Netherlands, Genmab’s policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.