ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

• Own the technical vision and architecture of the global loyalty platforms, ensuring scalability, performance, and integration across systems
• Design and implement loyalty solutions for:
  • B2B: rebates, bonus schemes, tier programs, contract-based incentives
  • B2C: points systems, digital wallets, promotions, and personalized engagement
• Translate business needs into technical epics, features, and user stories, with strong focus on APIs, system integrations, and data flows
• Define end-to-end system flows (frontend & backend) for loyalty journeys (accrual, redemption, settlement, engagement)
• Ensure seamless integration with ERP, CRM, e-commerce, pricing engines, and order management systems
• Design scalable data models and tracking frameworks for both high-volume consumer data and complex B2B financial logic
• Own and prioritize the product backlog, balancing feature delivery, technical debt, and platform stability
• Lead Agile development and act as the key technical interface between engineering and business stakeholders
• Define and execute testing strategies, ensuring quality of business rules, APIs, and financial calculations
• Manage releases, deployments, and platform operations, ensuring high availability and reliability
• Ensure compliance with GDPR, IT security standards, and financial governance requirements
• Support data analytics, reporting, and customer segmentation initiatives

• Strong technical background in cloud platforms (Azure/AWS), microservices, APIs, and event-driven architecture
• Experience with system integrations across ERP (e.g., SAP), CRM, e-commerce, and data platforms
• Ability to design scalable architectures, data models, and complex rule engines
• Deep understanding of B2B loyalty models (rebates, contract pricing, volume incentives)
• Knowledge of B2C loyalty mechanics (points, promotions, wallets, subscriptions, engagement tools)
• Hands-on experience in Agile methodologies (Scrum/Kanban) and tools like Azure DevOps
• Strong product mindset combining customer-centric thinking with technical decision-making
• Excellent communication skills, with the ability to translate complex technical concepts into business language and vice versa
• Experience working with cross-functional global teams (Sales, Marketing, Finance, IT)
• Knowledge of IT security, identity & access management, and data privacy (GDPR)
• Experience in ophthalmic/optical or manufacturing environments is a strong plus

Your ZEISS Recruiting Team:

Ragul J P