Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on core values supporting our promise to improve the quality of life of every patient every day. These core values are: We Care. We Connect. We Commit.

Your responsibilities:

• Position will be working as part of the Credit and Collection Department.
• Report customer contacts and monitored in a Collection tool or similar tool in order to measure and align the activity plan with the business.
• SNOW ticket solving.
• Contacting other parties, e.g. CashApp & Billing team, LO, customers to clarify incoming payments details.
• Updating existing procedures from the OTC area.
• Provide regular updates on collections progress and outstanding debts to the senior credit controller.
• Participate in error correction and task improvement.
• Performs collection activities on due invoices and dunning procedures.
• Credit checks on new and existing customers.
• Monitoring debtor balances to ensure a reduction in debtors DSO,% past due.
• Ensure business processes operate effectively to an appropriate level of fiscal compliance.
• Ensure accurate and timely collection of current and overdue receivables.
• Monitor and review credit limits in compliance with the Global Credit Policy and make sure these credit limits are communicated with the relevant regions.
• Monitor and advice on the local portfolio’s including the A/R report and communicate pro-active recommendations with ultimate purpose to minimize losses.
• Provide customer support and analytics.

Our requirements:

• Minimum of 2 years of experience in credit and collections or a related accounting field.

• Academic degree or equivalent diploma in relevant subject matter.

• Advanced knowledge of Polish and English language (spoken and written).

• Fluency in Slovak language would be a plus (B1/B2).

• Ability to work with ERP systems (knowledge of SAP will be an advantage).

• Proficiency in MS Excel for reporting purposes.

• Strong financial analysis capability as well as good problem-solving skills.

• Strong determination to meet tight deadlines.

• Confidence in navigating a complex business environment.

• Excellent organizational skills, attention to detail, and ability to multitask.

• Proactive communication and collaboration with other departments.

• Self-motivated, hands-on approach with the ability to work independently.

• Strong presence and credibility in professional interactions.

Our offer: 

• Flexible working hours (start between 6:30 a.m. - 10 a.m.) 
• Hybrid working mode (min. 1 day per week in the office) 
• Private medical care in LuxMed, 
• PZU life Insurance (voluntary insurance) 
• Unlimited international travel Insurance (with a global range) 
• Benefits System platform (120 points / month for multisport card, cinema tickets, online shopping etc.) 
• Language courses reimbursement (up to 70% of course reimbursement) 
• Studies reimbursement (up to 50% of study reimbursement) 
• Work abroad possibility (up to 30 days / year) 
• Recommendation programme (2000 PLN or 2500 PLN for successful recommendation) 
• Holiday allowance (up to 1000 PLN / year) 
• Childcare refund (up to 1200 PLN / year) 
• Glasses and contact lenses reimbursement (500 PLN per year) 
• Occasional gifts (e.g. 1st year anniversary gift) 
• Office team building activities and events