Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. 

Program/Portfolio Management Support 

Contribute to work within an established program management plan to achieve specific goals. 

Technical Persistence Layer/Legacy Database Design/Development  

Guide and deliver the design distribution of basic database resources and provide physical modeling and design services to tune database solutions for optimum performance. 

Functional/Technical Requirements 

Support the collection functional requirements using document analysis and workflow analysis to express the requirements in terms of target user roles and goals. 

BEHAVIORAL COMPETENCIES  

Tech Savvy 

Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools. 

Courage 

Steps up to address difficult issues, saying what needs to be said. For example, shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed. 

Decision Quality 

Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. 

Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions. 

Action Oriented 

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization. 

Collaborates 

Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. 

Instills Trust 

Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward. 

Customer Focus 

Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.