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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the team

The Enterprise Security Technology team builds and operates the technology solutions that keep our employees and business safe. Employees interact with our solutions every day to enable them to do their job while maintaining Salesforce’s #1 value of trust. We are looking for an individual to help ensure that interactions are as seamless and easy to navigate as possible. Meeting the user where they are and enabling them to get their job done as simply and intuitively as possible. You will work on stakeholder interactions and experience across our portfolio of products and services and across multiple platforms. 

Responsibilities

• Serve as a champion for design thinking and a human-centered, approach to enabling secure outcomes for our employees, internal business partners and customers

• Work with cross-functional teams of Product Managers, Architects and Engineers to flex across teams and build-ready design delivery work

• Support stakeholder and secondary research; participate in end-user primary research; recognize meaningful end-user pain points and unmet needs

• Support concept validation testing and occasional co-design work sessions with end-users

• Continually keep abreast of emerging and best-in-class user experiences, and maintain a high-level understanding of the design language of the Salesforce platform

• Apply documented design systems thoughtfully and rigorously, to deliver consistent and intuitive UI and UX

• Actively participate in creating, testing, and sharing new and better tools, methods and processes for conducting innovation engagements, and find ways to multiply the value of the insights gained from every engagement

 

Required Skills/Experience

• 5+ years of relevant work experience in design-related field designing engaging and intuitive user experiences 

• HCI, interaction design, product design, communication design, design thinking or related design degree

• Ability to quickly bring ideas to life through a variety of means, from hand-drawn storyboards to functioning digital prototypes

• Strong understanding of design thinking and user-centered practices

• Experience working alongside software developers and solid understanding of the software development process

• Exemplary verbal, presentation, and written communication skills

• Ability to multi-task, prioritize and manage time effectively

• Positive attitude, bias toward iteration & action, and ability to work with Product, Engineering, and Architecture colleagues ways that build relationships and uplift UX maturity

• A related technical degree required

Preferred Qualifications

• Figma, Figjam, Canva, LucidChart, and GPT model experience (Cursor and/or vibe-coding experience a plus)

• Identity Access Management (IAM) and Security familiarity. Ability to make complex concepts understandable to non-experts.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $114,200 - $172,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $137,100 - $188,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.