Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

We are needing a Business Operations Analyst to join our team in Onehunga!

We are the leading fire protection specialists in New Zealand and we have been protecting people and property here for 140 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

Wormald is part of Johnson Controls, a global technology leader serving a wide range of customers in more than 150 countries. In total, our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure, and security solutions.

What we offer:

• Competitive salary package including staff benefits

• Excellent team culture

• Ongoing training and opportunities for professional development and upskilling

What you will do:

The Business Operations Analyst plays a key role in supporting the organization’s operational efficiency by identifying areas for improvement across systems and business processes. This role is responsible for analyzing current practices, documenting proposed changes, and collaborating with internal stakeholders to implement solutions that drive performance, consistency, and productivity across the business.

How you will do it: 

• Review and assess current operational systems, processes, and workflows across business units

• Identify inefficiencies, bottlenecks, and areas for improvement through data analysis and stakeholder consultation

• Contribute to business strategy discussions by providing insights from operational data

• Facilitate workshops and meetings to gather insights and feedback from stakeholders

• Develop and document recommendations for process improvements, new procedures, or system enhancements

• Assist with planning and coordinating the implementation of approved changes

• Monitor the effectiveness of implemented solutions and provide follow-up support or training where required

• Collaborate closely with departments such as Operations, IT, Finance, Payroll and to ensure alignment of process changes

• Support Change Management efforts to promote adoption of new tools and practices

• All duties as may be directed by your manager

What we look for:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field

• A minimum of 5 years of experience in business analysis or related roles

• Strong analytical and problem-solving skills with the ability to translate complex business needs into technical requirements

• Proficiency in data analysis tools and methodologies

• Experience with project management methodologies and tools

• Excellent verbal and written communication skills

• Ability to work collaboratively in a team environment and manage multiple priorities

• Experience in the use of Business Intelligence tools such as Power BI or Tableau

• Familiarity with Agile methodologies

• Certifications in Business Analysis (e.g., CBAP) or Project Management (e.g., PMP) are a plus

• Willingness to meet challenges, hardworking & able to work under pressure

Only applicants who have a current right to work in New Zealand will be considered.

Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.

If this is the right opportunity for you - Apply Now! 
To know more about the role, please email Janis – [email protected]

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