About AvePoint: 

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

About the position:

The purpose of the Sr. Product Analyst role is to research customer needs, requirements, and industry trends, take that data, and distill it into actionable ideas for product development.  The ideal candidate will be able to see beyond "what" customers want to discern "why" they want it, and then translate those requirements back to our product and development teams.  While working closely with the head of Product Strategy, the development and architecture departments, and offshore teams, the Sr. Product Analyst will specialize in their own book of products and drive competitive offerings to market.  

Key Responsibilities:  

• Make actionable recommendations about product development and backlog prioritization based on a deep understanding of customer journeys, usage data, market research, and the company growth strategy. 

• Document, analyze, and evaluate data with a customer-centric approach, generating detailed user stories that will be the basis for future software development by the Engineering team.  

• Work as a conduit between technical and non-technical stakeholders to drive product development and optimization. 

• Collaborate with the development team and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. 

• Proactively drive results-oriented product changes and improvements. 

• Support Product Strategy, User Experience, Architecture leads, and other team members in planning deliverables, defining scope, scheduling, and other aspects of product strategy.  

OK, I’m interested… is this the job for me?  

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers.  

To be a fit for this role, you must have the following:  

 

• Bachelor’s degree or 4 years of relevant experience in a SaaS or software development field. 

• Preferably at least 4 years of experience working with large datasets to deliver business insights and recommendations (SaaS or Software Development experience preferred).  

• Help develop product roadmaps in partnership with the product and engineering teams. Clearly articulate and define to engineers the vision and strategy for what problems need to be solved.  

• Highly collaborative with a focus on creating continuous feedback loops to ensure we are solving the right problems. 

• A good blend of customer focused mindset mixed with technical depth. 

• Strategic thinking who can speak with and understand customer issues and requirements. Understanding how those can map into the more holistic end-to-end user experience.  

• Strong analytical skills and a deep understanding of statistical and forecasting principles. 

• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.  

• You thrive in a fast-paced global environment and are comfortable working cross-functionally in a large organization.  

• You are an independent problem solver with a curious mind and have the ability to both focus on the details and to see the bigger picture.  

• You have excellent communication skills and can interact professionally with a diverse group, executives, managers, international team members, and subject matter experts. 

• Understanding of Microsoft 365/Teams/SharePoint/Dynamics CRM/ architecture, components, and configuration preferred.