Why Patients Need You

Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

Your technical and business skills will help Pfizer support and elevate the functioning of business information processing systems. Your knowledge of computer systems, business processes and workflows will make you a critical member of the team. Your strong communication skills will facilitate requirement gathering for building and enhancing business process maps and systems. Your business process and technical knowledge will help us develop new systems and modify existing business applications, such as inventory control, financial tracking, marketing and human resource system.

As a Manager, you provide guidance to operational teams for managing projects. Your planning skills will help in preparing forecasts for resource requirements, and providing areas of improvement for products, processes or services. Through your comprehensive knowledge of principles, concepts and theories of the discipline, you will also work towards advancing new concepts and methodologies. You will be able to take a leadership role to facilitate agreements between different teams.

It is your dedication and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• This role will direct colleague and contract BAs to:
  - Establish relationships with business partners and project teams and liaise between the business and technical delivery team. Ensure that the delivery team understands business needs and vice versa
  - Lead and execute multiple digital automation projects across complex geographies driving business and patient impact
  - Utilize specific techniques to elicit requirements from stakeholders, conduct process analysis, organize all process related documents, and validate the resulting requirements. Communicate across stakeholders to secure agreement on the requirements
  - Build, validate and update diagrams, models, and other artifacts to describe business processes, conceptual information models, organizational structure, business area context, and/or system requirements
  - Establish the requirements baseline and trace requirements throughout the project lifecycle
  - Manage change in requirements over the project lifecycle
  - Provide input on design to ensure that the design meets the requirements
  - Plan and communicate the requirements management approach and change management plan to be used for the project. Provide input to the project work breakdown structure and the overall project plan
  - Identify areas of risk due to requirements and surface to the project manager
  - Partner with the project manager to assess the impact of changes in requirements on the project scope and timelines
  - Oversee vendor contracted resources and/or provide coaching to more junior BAs
  - In partnership with Demand Lead, this role will:
  - Contribute to pre-project business case development
  - Contribute to strategic planning
  - Act as an advocate for customers while simultaneously identifying areas like business processes that need to be changed within the business to ensure project success
  - Review UX solutions and provide feedback on design and functionality
  - Develop and implement all marketing and communication plans and content for the automation team. Including, internal social posts, promotional videos, go-live messages, and email blasts
  - In partnership with other Senior BAs and BA Sponsor will:
  - Set direction for BA Discipline
  - Advance emerging trends and techniques within the BA discipline
  
  

Qualifications

Must-Have

• Education:
  - Bachelor’s degree preferred in a scientific discipline or computer science   or 10 years of relevant experience with a high school diploma or equivalent.
  Prior Experience:
  - 5-7 years’ experience in project level business analysis using standard requirements business analysis techniques including brainstorming, interviewing, requirements sessions, activity diagrams, process modeling, conceptual data modeling, use case and wireframes desired
  - 3-5 years’ experience in program level business analysis leadership
  - Familiarity with systems life cycles and organizational change management desired
  - Relevant experience in Information Technology in the context of the pharmaceutical industry preferred
  - Experience with developing communication plans and marketing materials
  Required Capabilities:
  - Facilitation, consensus building, organization and written communication skills
  - Ability to work in ambiguous situations
  - Demonstrated skills in analysis and problem solving
  - Coaching, mentoring and managing junior resources
  - Ability to work independently on many projects with a focus on taking initiative and solve problems
  - Excellent communication skills and the ability to indirectly influence key partners and stakeholders
  - Effective organization and time management
  - Demonstrated ability to deliver results under aggressive schedules
  - Excellent, proactive problem solver, strong analytical skills with the ability to analyze complex requirements and define technical/functional advanced solutions.
  - Excellent communication skills in both written & verbal English (and have worked in a global/multicultural environment). Ability to interact with both technical and non-technical stakeholders as part of the RPA delivery cycle
  - Knowledge of design thinking methodologies

Nice-to-Have

• PREFERRED QUALIFICATIONS
  - Knowledge of automation technologies
  - Certification of design thinking methodologies
  - Awareness of internal and external technology trends.
  - Knowledge and experience in the Clinical Domain of Health Sciences; hands-on experience working with Clinical Data
  - Experience in the Artificial Intelligence continuum:
  - Knowledge of Machine Learning/AI in real-world settings with large scale data
  NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
  10-15% travel - Candidate should expect some travel to other Pfizer service locations depending on project activities and related requirements to support activities, including business meetings and workshops.

 
 

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech