Technical Service Manager (Bakery)

Posted:
4/4/2024, 5:00:00 PM

Location(s):
Schleswig-Holstein, Germany ⋅ Lübeck, Schleswig-Holstein, Germany

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
On-site

Tate & Lyle is a global provider of distinctive, high-quality ingredients and solutions for the food, beverage and other industries. Listed on the London Stock Exchange, the company was founded in 1921 and is considered a global leader in the production and worldwide marketing of industrial and nutritional ingredients.

At Tate & Lyle, we are dedicated to making more than extraordinary ingredients. We are a purpose driven company dedicated to transforming lives through the science of food by supporting healthy living, building thriving communities, and caring for our planet. 

Technical Service Manager Bakery

As Technical Service Manager Bakery, you will provide technical support to customers across Europe in the Food & Beverage Solutions (FBS) Business Unit and successfully apply our high performing functional ingredients to new and existing customer portfolios.

The role

You will be responsible for some of our largest customer accounts, using your technical expertise, application and category knowledge, guidance and advice. This will be supported by hands-on practical work within our CICC’s (Customer Innovation & Collaboration Centre) from trials to analytics as required. Ultimately, you will be responsible for converting existing products and new products into technical projects and fulfilling the technical opportunity briefs. To be carried out in collaboration with peers and colleagues with continuous improvement and high performance in scope, while performing to the highest standards for the Quality, Environment, Health & Safety.

What you will be doing

You will be collaborating closely with Sales, Category Development, Technical & Application teams and forging strong relationships internally and externally with Stakeholders including our Customers across multiple countries.

You will be involved in the strategic category execution plan by working closely on your customer portfolio with the Sales Account Manager (SAM) and implementing the plan through strong and collaborative account plans. You will be encouraged to continue your pursuit of knowledge by engaging, collating and sharing information from workshops, seminars, exhibitions and trade bodies.

You will travel to visit customers to attend on-site trials to showcase the functionality of our ingredients, how they can benefit our customers and how they can complement the portfolio. A large part of the role is to organise and deliver training regarding our ingredients and their functionality to customers, our employees and to our preferred distributors where applicable. In addition, the Environment, Health and Safety is very important to us – you will be expected to adhere to all Company environmental health and safety rules, regulations and procedures and in addition actively participate to our J2EE (Journey to EHSQS Excellence) program

What you'll have

  • BSc and/or MSc in Food Science/Technology or Food Chemistry desired

  • Good experience working in an R&D function within bakery, using functional ingredients such as starches, hydrocolloids, emulsifiers, sweeteners and fibres

  • In depth knowledge of at least bakery together with a broad and varied knowledge of food science, food chemistry, food microbiology and food processing

  • Fluency in at least one of the following European language in addition to English

  • Curiosity, and the ability to ask questions to seek solutions

  • Ability to create flow, working with multiple departments and stakeholders providing a seamless service internally and externally.

What we can offer you:

  • Bonus opportunity

  • Unlimited Contract

  • Holiday pay and 13th salary

  • 40 € per month for a private pension plan

  • 30 days annual leave

  • Flexible working hours

  • Job bike / company fitness

  • On-site canteen and free water, coffee, tea without end, as well as muesli and milk

  • Good free parking facilities

Joining Tate & Lyle in Germany 

Lubeck is our key Customer Innovation and Collaboration Center in Europe. The site is purpose-built, and includes a lab and pilot plant, an analytical and sensory centre, a training center and offices. The breadth and quality of our facilities enable us to do everything here on site. Colleagues from across Europe come to train and learn. There is a diverse, inclusive culture with people from all over the world – everyone knows each other, and you see lots of smiles on faces. Hybrid working is encouraged. Our country specific benefits include: a 36.25 hr week and an onsite gym and café. 

Interested? Then we look forward to receiving your application on our careers page.

Making recruitment barrier-free, is of utmost importance, and we recognize the accessibility needs of our applicants.   We welcome you to inform us confidentially if you require any accommodations in order to fully experience our recruitment process. Please contact [email protected] to notify us of your needs

Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.