Posted:
1/5/2025, 4:35:54 PM
Location(s):
Ho Chi Minh City, Vietnam
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Product
Workplace Type:
On-site
RMIT University Commitment
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
Why RMIT University Vietnam?
RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers
The Business School
With over 5,000 students, RMIT University Vietnam’s The Business School has established a world-class reputation for excellence in business and management education, providing high quality, industry responsive programs relevant to the national and global marketplace.
About SPARK Hub
SPARK Hub is a vibrant and dynamic ecosystem that serves as a beacon of innovation and entrepreneurship, placing RMIT University Vietnam at the forefront of industry collaboration. Designed to nurture innovation and entrepreneurial ambitions, SPARK Hub connects RMIT students, alumni and the wider community with a supportive platform to grow, flourish, and transform their ideas into reality. Experience the future of innovation at SPARK Hub, empowering the next generation of innovators, founders and change-makers, and witness how we're shaping the future, today.
SPARK Hub website
Your role
The Program Coordinator, SPARK Hub will serve as the first point of contact for all program delivery and experiences, working under the supervision of the Hub’s Lead. This role involves coordinating end-to-end experiences for all stakeholders, managing expectations, and ensuring satisfaction for all parties involved.
The incumbent will work closely with internal and external stakeholders to ensure the successful delivery of a wide range of activities and events. Responsibilities include managing logistics arrangements, budget management, and on-site support while also contributing to support in developing and building relationships with current stakeholders, supporting the identification of potential strategic partners to promote growth for the SPARK Hub. This position requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Report to: SPARK Hub's Lead
Key Accountabilities
Assist in the planning, coordination, and execution of a wide range of SPARK Hub’s activities and events includes managing all event-related logistics tasks such as venue selection, catering, audiovisual equipment, signage, transportation, and event setup/breakdown, while providing detailed event timelines and schedules for timely delivery and execution.
Collaborate with relevant internal stakeholders within RMIT Vietnam to organise engagement activities and events while liaising with student club representatives to prepare for these activities.
Assist in media relations activities, including drafting press releases, coordinating media interviews, and managing media inquiries.
Coordinate the delivery of activities and experiences in line with budget planning by working closely with the Line Manager including cost estimation, tracking expenses, and ensuring financial compliance.
Identify and build strong relationships with key stakeholders within RMIT Vietnam and external parties including industry partners, domestic and international partner institutions, and government educational entities ensuring all engagement plans with these partners are implemented effectively.
Develop action plans based on engagement initiatives to enhance stakeholder relations and create opportunities for interaction with industry partners to generate knowledge for the Hub.
Effectively consult and provide advice and feedback regarding the SPARK Hub and its activities to potential partners and guests in a transparent and timely manner, whether via email, telephone, or face-to-face interactions.
Perform other tasks as assigned by the Line Manager.
Key Selection Criteria
A relevant bachelor’s degree.
Demonstrated at least 3-year experience in providing a high level of administrative support and events coordination in a medium to large scale organisation. Experience in a higher education sector is preferable.
Demonstrated ability in service excellence with a high-quality approach to students, staff, internal and external stakeholders.
Highly developed interpersonal skills, including the demonstrated ability to effectively communicate with staff at various organisational levels and to work cooperatively as a member of a team.
Well-developed organisational, planning, and analytical skills with a high level of attention to detail and the ability to prioritise tasks.
Possess strong verbal and written communication skills in both English and Vietnamese, with the ability to effectively engage with a diverse range of stakeholders.
Proven ability to interpret and apply policies, procedures and systems consistently, provide advice and to drive creative solutions through to implementation within the immediate work area.
Demonstrated skills in database management, record keeping, website management, and social media. Experience in using a range of Microsoft Office Suite programs and multimedia applications is preferred
Other Information
Project duration: 12 months
Highly competitive gross salary
Annual leave: 1 day per working month
Private Insurance
Free use of onsite gym
Library on campus and online - access to RMIT Australia online library
English Proficiency
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.0 (or equivalent Linguaskill 160).
To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
To Apply
Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link below
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.
Website: https://rmit.edu.au/
Headquarter Location: Melbourne, Victoria, Australia
Year Founded: 1996
Industries: Education ⋅ Higher Education