Pay range: $65,000 - $97,489 annually, based on experience.

This position comes with a comprehensive benefits package that includes medical, dental vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                      Medical Leadership Project Manager

REPORTS TO POSITION:      Director, Medical Staff Services

DEPARTMENT:                        Medical Staff Services Department

DATE LAST REVIEWED:         August 2024

OUR VISION:                            Creating America’s healthiest community, together

OUR MISSION:                         In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                          Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The Medical Staff Services Departments provides many services to the Medical Staffs, Advanced Practice Professionals and Allied Health Professionals of our multi-hospital organization including: Initial and ongoing credentialing and privileging, managing provider enrollment for St. Charles Medical Group providers, supports Medical Staff Sections/Divisions/Committees, implements and manages professional leadership contracts and compensation, oversees the proctoring process of privileged professionals, manages expirable documents, manages and maintains the credentialing database (Source of Truth), orientation of new providers, develops and maintains, professional relationships with the Organized Medical Staff and other professionals in the spirit of collaboration and service.  

POSITION OVERVIEW: This position serves as a delegated authority to providers, and facilitates coordinated accountability efforts, between Medical Staff Clinical Leaders, the Medical Staff Services Department, and health system operational departments such as Quality and Safety, Risk and Compliance, Organizational Development and Education. The primary responsibility of this position is to support provider leader engagement on project improvement efforts, performance management, and quality projects.

This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Coordinates amongst service line leadership and the Medical Staff Services Department when new services are being deployed or new providers are being recruited. 

Identifies new technologies/procedures that may necessitate or trigger proctoring or precepting of privileges not currently available.

Regularly reviews all clinical privileges and works to consolidate forms as appropriate, across the system Medical Staffs.

Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.

Works with internal and external stakeholders to foster, develop, and support effective communication and to find opportunities to be proactive in laying the groundwork for smooth onboarding of credentialed providers and timely development of documents and processes when new privileges are needed.

Works with Departmental, Executive, and Medical Staff leadership to build collegial partnerships with existing and newly credentialed providers and their office personnel.

Seizes opportunities to expand the Department’s vision of becoming the primary source for physicians and their support team in interactions with St. Charles Healthcare.

Works with Medical Staff and hospital leadership to manage regular review and updates, as needed, to the clinical privileges form for all specialties.

Assumes responsibility for other periodic and on-going departmental projects, as assigned.

Supports the vision, mission, and values of the organization in all respects.

Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Follows all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is prompt, efficient and accurate.

May perform added duties of similar complexity within the organization, as needed or assigned.

EDUCATION:                 

Required:   Bachelor’s Degree in Healthcare, or combination of education and experience to enable full performance of the position.

Preferred:  Bachelor’s Degree in related field.

LICENSURE/CERTIFICATION/REGISTRATION:

Required:   N/A

EXPERIENCE:

Required:   At least 2 years’ experience working with physicians and other healthcare professionals in a hospital setting.

Preferred:   Knowledge of roles and responsibilities of an Organized Medical Staff in an acute healthcare setting. LEAN training.           

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION

This position requires frequent contacts with physicians and their office staff, both in-hospital and in their offices, as well as clinical departments throughout the office.

TRAVEL:

Ability to travel to all St. Charles Health System’s worksites and partner organizations.

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

Yes

Job Family:

COORDINATOR CLERICAL

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

7:30 am - 4:30 pm