Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Graduate

Summary: As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our systems. Your typical day will involve monitoring and troubleshooting production issues, designing and implementing automation solutions, and collaborating with cross-functional teams to improve system performance. Roles & Responsibilities: - Design and implement automation solutions to improve system reliability, scalability, and performance. - Monitor and troubleshoot production issues, identifying root causes and implementing solutions to prevent recurrence. - Collaborate with cross-functional teams to identify and resolve system performance issues, utilizing strong analytical and problem-solving skills. - Develop and maintain system documentation, including runbooks, standard operating procedures, and system diagrams. - Participate in on-call rotations to provide 24/7 support for production systems. - Stay updated with the latest advancements in Site Reliability Engineering and apply innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in Site Reliability Engineering. - Good To Have Skills: Experience with cloud technologies such as AWS or Azure. - Experience with automation tools such as Ansible, Puppet, or Chef. - Strong understanding of Linux operating systems and command-line tools. - Experience with monitoring and logging tools such as Nagios, Prometheus, or ELK stack. Additional Information: - The candidate should have a minimum of 6-8 years of experience in Site Reliability Engineering. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering reliable and scalable systems.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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