Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.
Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.
We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary
You will lead a small production team on the shop floor to deliver safe, compliant and efficient manufacturing. You will spend most of your time coaching operators, solving operational problems and keeping processes in control. You will work with Quality, Engineering, Planning and EHS colleagues to remove barriers and improve performance. We value practical leaders who learn fast, collaborate openly and care about reliable supply. This role offers hands-on experience, visible impact and growth opportunities in a global manufacturing environment united by our mission to get ahead of disease together.

Job Purpose

The First Line Leader is accountable for developing and enabling a frontline team of operators to consistently deliver exceptional safety, quality, service and cost‑effective products. This role directly supports driving toward zero accidents, zero defects and zero waste—by influencing production performance hour by hour. The leader spends at least 70% of their time on the shop floor, coaching the team, ensuring operational readiness, and removing barriers to meet market demand and cost targets.

Key Responsibilities

1. Area of Specialisation: (OSD)

Experience working with SAP systems.

Hands-on experience in dispensing raw materials and knowledge about related equipments.

Practical experience in granulation and drying processes.

Experience and knowledge in operation/troubleshooting of compression.

Experience in Tantrasoft or similar IPC/data integration systems.

Shall have experience in QMS management:​

• Deviation Handling.
• Change Control management.
• CAPA and Change actions management.
• Risk Assessments preparation and revisions.
• SOP, BMR and BPR management is electronic systems.
• Handling of market complaints.

Training Skills - Imparting trainings/OJT as per training curricula defined. Manpower management skills.

Process management (By creating and confirming standards):

• Conduct process confirmations against the 4Ms (Material, Manpower, Method, Measurement) to verify readiness and control before and during production.
• Own operational targets for safety, quality, compliance, cost and output; arrive prepared for each shift/batch/day and ensure the team is prepared to meet objectives.
• Enforce Leader Standard Work and ensure staff follow established standard work and work instructions for their roles.
• Maintain high visibility during high‑risk periods (e.g., line/machine breakdown, changeovers, start-ups, times of elevated defect risk, provide hands‑on guidance, troubleshoot and resolve issues in real time.
• Support tier accountability by aligning to meeting structures, providing required data, and following up on actions for the area and site.
• Understanding the compliance with cGMP, regulatory requirements, Quality Management System (QMS), EHS standards and internal/external audit expectations.
• Actively participate in governance reviews for the area (safety, quality, productivity, cost) and contribute to decision making and corrective actions.
• Prepare and update the production plan, volume phasing and activity schedules to optimize use of people, materials, process and equipment for improved efficiency and productivity.
• Proactively plan and secure required resources, including raw materials, packing materials and non‑coded items, to support uninterrupted day‑to‑day operations.
• Supervise manufacturing processes and review associated documentation (BMR/BPR, log books, checklists, etc.) to ensure accuracy and completeness.
• Ensure manufacturing activities follow SOPs, BMRs and cGMP practices; maintain continuous inspection readiness through area upkeep, correct status labeling, good documentation practices and safety checks.
• Proactively identify and escalate area risks that could impact safety, quality or delivery, lead mitigation and prevention actions.
• Coordinate closely with line support functions (Engineering, QA/QC, Validation, R&D) to resolve technical issues and drive area performance and business outcomes.
• Complete weekly process confirmations and record results (safety, quality, service and cost); drive closure on actions arising from these reviews.

Performance management and Problem solving

• Setting target conditions and delivering against, to achieve improvements in performance to meet future business needs
• To Lead, support and execute the continuous improvement (CIF) in area by using One GPS ways of working.
• Real time issue identification, current state analysis of issues, its outcome, DATA base analysis discussion with team and cross function team.
• Actively engage team in Gemba Kaizen/Improvement and presenting improvement to leadership team.

People Leadership

• Leading and coaching of teams in shift to ensure adherence to standards for safety, quality, compliance and output.
• Working with the team to continuously improve the capability of staff to increase/improve their performance towards targets.
• Imparting trainings/On Job training (OJT) as per training curricula defined and coaching. Ensure training required is identified, recorded using the appropriate method and ensure that the training is undertaken using required processes.
• Ensuring development plans and Personal Development Plan are taken of employees on a regular basis using the 70:20:10.
• Coaching and development to improve the behaviour/performance of individuals and the team to ensure that the expectations are being met. This will include holding people to account for the duties that they are responsible.
• Disciplinary management, absence management, Grievance procedures as appropriate in site. Role modelling the expected behaviours and standards for all staff in the area.
• Performing Safety Leadership Experience gemba, culture gemba, routine gembas, inspection readiness to develop/coach people on aspects of safety, quality, service and cost.

Accountablity for area

• Shift management, batches planning, Monlty volume planning and delivery, co-ordination between packing and maufcatruing.
• To coordinate stop for safety and stop for Data Integity (DI).
• Manpower rotation to train staff at various station within manufacturing and packing area.
• To manage activities like Montly enviromnenatal vaiable monitoring, non-vialble monitoring, Date and time verification, Pass word management, balance and instruments calibration.
• To perform internal audits of Quality and EHS.
• Co-ordination for Internal, External and Regulatory audits.
• Participation and execution of projects in department

 Knowledge/ Education / Experience Required

A. Educational Background

1. Minimum Level of Education - B.Pharm / M.Pharm / B.Sc./ M.Sc

Area of Specialisation - Pharma Business oriented.

Why is this Level of Education Required?

Regulatory requirement as well as to take technical decision & to effective problem solving and people management. To understand and implement Job requirement.

2. Preferred Level of Education/ Job-Related Skills

• Excellent communication skills and the ability to build relationships at all levels and across functions.
• Sound knowledge of ‘audit’ requirements from quality and safety perspective within the pharmaceutical business.
• Planning
• Ability to build relationships (Team building ) at all levels and across functions.
• Advanced knowledge of MS-Word, MS-Excel, MS-PowerPoint and Operational Excellence.

Certification

Certification from FDA for Competent Technical Staff recommended.

Why is this Level of Education Preferred?

To conduct day to day operation effectively and has more clarity of the job role.

B. Job-Related Experience

Minimum Level of Job-Related Experience required

5-6 years in Oral Solid Dosage manufacturing process (Pharmaceutical Manufacturing Environment)

Why is this Level of Experience Required?

To achieve the Site and Departmental target with safety , quality with peoples engagement. Problem Solving and productivity improvement.

Aquantance to the pharmaceutical job requirements and understanding of automated equipments.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [email protected] to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing [email protected], so that we can confirm to you if the job is genuine.