Work Location:

Cherry Hill, New Jersey, United States of America

Hours:

40

Pay Details:

$25.00 - $37.25 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Legal

Job Description:

Department Overview:

The US Subpoena team processes a high volume of subpoenas and court orders.  The team is required to accurately respond to subpoenas and court orders, adhere to and meet court-imposed deadlines and comply with all legal and regulatory obligations related to subpoenas and court orders.  The US Subpoena Team responds to and resolves a significant number of questions and issues related to subpoenas and regularly communicates and corresponds with federal and state law enforcement, courts and attorneys with regard to subpoena requests.  The team assists with the preparation of witnesses to testify at trials, depositions and hearings and coordinates with prosecutors, law enforcement and attorneys regarding same.  The US Subpoena Team also identifies, prioritizes and escalates sensitive subpoena matters that pose potential risk/exposure.  The team works closely with several groups within the Bank to identify and collect materials responsive to subpoena requests.  Members of the US Subpoena Team have knowledge of various banking products and services, are proficient in Microsoft Office and OneDrive, and have the ability to work both independently as well as collaboratively.       

Job Summary:

The Subpoena Compliance Investigator is responsible for researching, pulling and producing video as well as providing support and administrative functions to the Subpoena team as requested by attorneys and professional staff.  The Subpoena Compliance Investigator may handle more complex administrative issues by preparing reports, collecting and analyzing data and supporting specialized projects.  This job is routinely entrusted with highly confidential information and interfaces with customer information and staff on a daily basis each to be treated in a timely and confidential manner.

Depth & Scope:

• Researches, pulls and produces video on behalf of Subpoena team
• Researches and organizes data for internal investigations and/or Subpoena Compliance
• Researches specific branch data and activity in bank systems
• Handles high volume of emails and requests in a timely manner
• Assumes responsibility for special projects or reporting as assigned by Supervisors
• May prepare and/or composes correspondence in support of Subpoena Compliance
• Interacts with in-house counsel and/or outside counsel with regard to challenging Subpoenas or Production Orders
• May keep track of service at store locations involving equipment
• Assists with case investigations involving low to zero dollar loss, and conduct minor investigations when necessary
• Creates and updates departmental logs as required by Supervisor

Education & Experience:

• Associates Degree or progressive work experience in addition to experience below
• 3+ years of related experience
• Professional demeanor/image and ability to interact with all levels of bank employees
• Reliable, flexible and possesses good judgment, confidentiality and initiative
• Excellent interpersonal, organizational, time management, verbal and written communication skills
• Detail oriented and ability to multi‐task
• Computer proficiency including Word, Excel, Power Point and Outlook

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.