We are looking for a Facilities Coordinator (Soft Service) in our Mumbai office. This role will work closely with Facilities and HR team to ensure that the soft service operations run smoothly within the facility, ensuring seamless management of cafeteria, pantry, housekeeping, and other workplace support functions. The role demands strong operational oversight, vendor coordination, hygiene compliance, and service quality management. The coordinator will lead daily café operations, monitor vendor performance, maintain compliance documentation, and ensure high standard of employee experience across all soft services.

Key Responsibilities

• Manage all soft service vendors ensuring SLA tracking, documentation, and service quality.
• Oversee Cafeteria menu planning, tasting, and wastage control
• Prepare and maintain kitchens and pantries for daily operations
• Maintain and update all equipment’s PPM, AMC and Breakdown records for kitchen and pantry.
• Ensure all cafeteria related licenses, statutory documents, compliance certificates with FSSAI and safety norms are valid and audit ready.
• Oversee office consumables and supply management, including stock tracking, usage control and inventory management.
• Prepare and maintain all cafeteria and facility related checklists, SOPs, and operational reports.
• Assist Facilities Manager with other ad hoc requests.

Must have:

• Bachelor’s degree in hotel Management or equivalent professional-level experience
• 4+ years of experience in soft services, with a strong focus on cafeteria operations and vendor management.
• Experience in handling centralized kitchen model and corporate café operations preferred.
• Proficiency in Microsoft Office, Knowledge of FSSAI standards, Licenses and Audits
• Ability to work on Morning/ Evenings and weekends as
• Ability to communicate with all levels of
• English, Hindi & Marathi

Company Benefits & Perks: 

• Competitive salary package.
• Performance based annual bonus (cash and stocks).
• Hybrid working model (3 days office/week).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company paid snacks.
• Hardship/shift allowance with company provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company sponsored team building events and outings.

* Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.