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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves
Facilities Manager serves as the second site in-charge responsible for Facilities Management Services. This role supports the Senior Facilities Manager in overseeing daily operations, ensuring service quality compliance, and maintaining effective communication between stakeholders.

What your day-to-day will look like:

Supervisory Role

• Act as second in-charge of on-site staff

• Serve as intermediary between Contractor and Venue Operation Team when Senior Facilities Manager is absent

Operations Management

• Oversee performance of soft services

• Ensure smooth communication during events and activities

• Manage facilities teams to meet SLA compliance and KPI targets

Communication and Coordination

• Facilitate effective communication among all stakeholders

• Coordinate with Relevant Authorities as needed

• Implement quality control measures and ensure timely service delivery

Maintenance and Support

• Monitor building and facilities maintenance activities

• Provide on-site support for events and special functions

• Assist in vendor procurement and performance management

Documentation and Reporting

• Help establish performance targets and prepare management documents

• Support budget estimation and financial reporting processes

• Attend meetings and prepare reports as required

Additional Duties

• Conduct routine property inspections

• Available for night shifts, holidays, and emergency response

• Perform ad-hoc tasks delegated by the Authority

Desired or preferred experience and technical skills:

• Degree/Higher Diploma in Facility Management and/or Property Management or equivalent

• Minimum 8 years of FM/PM experience with at least 3 years in manager-level positions at similar-scale venues

• Preferably holds relevant professional qualifications (e.g., CFM, FMP, MHKIH, MRICS, IFMA, RPHM, PMP Tier 1)

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

• Strong communication and interpersonal skills with fluency in written and spoken English and Chinese

• Ability to work independently under pressure with minimal supervision

 

Location:

On-site –Hong Kong, SAR, China

Job Tags:

Transitions Gap Role

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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