At Optiver, creating a workspace where employees feel safe, comfortable, and cared for is foundational to our culture. The Facilities Coordinator I (FCI) plays a key role in delivering that experience through hands-on support of the physical environment. This position centers around maintaining cleanliness, comfort, and visual appeal throughout our 100,000 square foot high-rise office space in Chicago. The FCI ensures an exceptional workplace experience for 400+ employees by managing soft services, hospitality-focused maintenance, and vendor partnerships.

What you’ll do:

• Maintain the appearance, cleanliness, and comfort of shared spaces, furniture, and finishes throughout the office
• Oversee janitorial, pest control, interiorscaping, and similar vendor services; ensure high standards and alignment with KPIs are upheld
• Conduct regular walkthroughs of restrooms, restaurant, and high-traffic areas to ensure cleanliness and stock
• Troubleshoot issues with office furniture and fixtures (chairs, lighting, conference room furniture); coordinate repairs and maintenance
• Respond promptly to employee requests and service tickets related to comfort, environment, and aesthetics
• Use Atlassian Jira and Confluence to track task completion, issues, and opportunities for improvement
• Assist with day-to-day operational needs of the Office Operations team, including reception and event setup support
• Maintain organized stock of janitorial and hospitality supplies
• Provide vendor escorts and ensure adherence to security policies

What you’ll get 

You’ll join a culture of collaboration and excellence, surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, collectively tackling some of the toughest challenges in the financial markets.

In addition, you’ll receive:

• The opportunity to work alongside best-in-class professionals from over 40 different countries
• Highly competitive compensation package including performance-based bonus structure
• 401(k) match up to 50%
• Comprehensive health, mental, dental, vision, disability, and life coverage
• 25 paid vacation days alongside market holidays
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more

Who you are:

• High school diploma or equivalent
• 2 years in facilities, hospitality, or building operations role (corporate setting preferred) with 300+ occupants
• Strong attention to detail, service-minded approach, and a sense of pride in presentation
• Familiarity with janitorial, pest, or interior services a plus
• Proficiency with Microsoft Outlook and confidence with Microsoft Suite required (specifically Excel)
• Familiarity with Atlassian products (Confluence, Jira) and other ticketing systems (Angus, Workspeed) preferred
• Excellent communication skills with a calm, can-do demeanor
• Physical requirements: standing, lifting 50 lbs, stooping, bending, reaching above your head, climbing step stool
• Legal authorization to work in the U.S. is required; we will not sponsor individuals for employment authorization for this job opening

Who we are:

At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilizing the market no matter the conditions. With a focus on continuous improvement, we prioritize safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe