Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

Ready to explore a career path? Start your journey.

We seek a highly motivated Product Manager to join our eCommerce team and build best-in-class Checkout, Payments, and Invoicing solutions. You will work with a diverse and global group of colleagues representing design, engineering, data science, marketing, account management, and customer support. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-paced set of product priorities, competitive pressures, and market opportunities. Join us in building creative eCommerce solutions and ensuring seamless purchasing of any travel product.

What you'll do on a typical day:

• Be the expert for your products, combining industry analysis, end-user feedback, and development knowledge to contribute to the product vision and strategy
• Build and communicate a vision and roadmap for customer experiences around approval set up during client onboarding, policies, attributes for management of business rules across lines of business, recommend best practices in line with industry norms, and enhance product capabilities in alignment with evolving customer needs
• Set priorities and define requirements, partnering with design and engineering to develop, deploy, measure, and refine new features
• Launch new products by collaborating with customer success and product marketing on go-to-market strategies
• Work closely with analytics to measure and improve the impact of your products
• Own business outcomes and be responsible for hitting associated targets by improving and re-imagining the product experiences you lead

What we're looking for :

• A proven executor, able to deliver products that customers value and love.
• An excellent communicator who can simplify, explain, and present complex topics in a compelling and understandable way
• Technical, analytical, relationship-oriented, and a problem solver, inspired by the opportunity to collaborate with diverse teams
• Experienced with the scientific method; able to develop testable hypotheses based on both qualitative and quantitative data
• Strong strategic perspective and ability to think through big-picture issues coupled with excellent execution to get things done in a fast-paced, environment
• Outstanding influencing skills, including experience working within a large matrix organization
• Experienced with current Agile and UX practices, with 5+ years in a direct product management role. Prior experience with B2B product development is a plus.
• BA/BS or equivalent experience

     

Location

Gurgaon, India

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!