We are seeking a reliable, entry-level Mailroom Associate to support our operations team. In this role, you will manage incoming and outgoing mail, scan and organize documents into client files, and maintain accurate tracking logs. This is a great opportunity for someone with solid computer skills who is looking to start or grow their career. 

 

What We’re Looking For

• Strong work ethic and follow-through
• Typing speed of at least 50 WPM
• Comfortable learning new software and systems quickly
• Clear verbal and written communication skills
• Genuine interest in helping people and a professional, positive approach
• Ability to adapt when priorities shift
• Collaborative attitude and solid team presence
• E-filing experience is a plus

 

What You’ll Do

• Handle all incoming and outgoing mail accurately and efficiently
• Scan and upload documents into client files
• Send all tax returns to clients for signature
• E-file all eligible tax returns
• Prepare wet-signature tax returns for IRS/State submission
• Review all tax returns for accuracy, ensuring balances match between documents and system
• Track and log every piece of mail with precision
• Support the case managers, tax preparers and customer service teams as needed

 

This is a hands-on role that keeps our client files organized and our operations running smoothly. If you’re detail-oriented, dependable, and ready to contribute to a supportive team, we’d like to hear from you.

Why Join Us?

• Monthly bonus on top of your hourly pay; your effort directly impacts your earnings
• Hands-on training and real career growth opportunities in the tax industry
• Supportive, collaborative team culture where your work genuinely matters

 

Job Title: Mailroom Associate I

Location: Irvine, CA (Onsite Only - No Remote)

Employment Type: Full-Time

Pay: $19/hour + Monthly Bonus