Company:

Marsh Corporate

Description:

Helps to resolve issues, working with clients and peers (primarily internal), other IT departments and suppliers as appropriate; Helps to provide support until tickets are resolved.

Assists in troubleshooting activities to resolve simple issues reported by users, as well as troubleshoot system-triggered alerts and escalates issues to the appropriate technology groups.

Supports basic change management processes (i.e. Software Development Lifecycle and Change Management).

Ensures appropriate support documentations and knowledgebase is complete and maintained.

WHAT WE ARE LOOKING FOR

Excellent analytical and problem-solving ability with effective communication skills Ability to work collaboratively in a team environment Ready to adapt with changing environment in projects Candidate should exhibit willingness to learn Openness to work in 24X7 shift environment Exposure to any programming language Strong in PL/SQL fundamentals Basic understanding of software development lifecycle and version control tools (e.g., Git) Practical experience through internships, projects, or coding competitions Basic knowledge of cloud computing platforms (AWS, Azure) and services Basic knowledge of latest tech stack like AI/ML etc Need to do Skill certification post selection and before joining need to submit to us

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.