Position

POSITION SUMMARY

Business Relationship Manager (BRM) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (best Automotive) process is needed.

KEY ACCOUNTABILITIES

• Advice business on how to maximize their investment in IT and identify opportunities for leverage of IT
• Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs
• Stand accountable to the business for overall IT delivery (fulfills the task by coordinating other efforts),
• Pre-project business solution design, project estimates for cost-benefit analysis
• Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.
• Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations
• Communicate and negotiate with business leaders or business process owners on deliverables
• Direct projects towards desired technology strategies and standards
• Report back to business and IT on the status of projects and IT performance (score card)
• Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
• Perform other duties as needed.

EXPERIENCE

• Bachelor’s degree in Computer Science, Information Systems, or related technical degree
• Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP
• Experience in the digital manufacturing is a plus (IoT, I4.0, RPA)
• Strong inter-personal and communication skills, including trainings and presentations
• Experience in systems analysis and problem solving
• Very good English in writing & speaking
• IT projects management (Scrum, Agile) experience is a plus
• Strong customer management skills and ability to understand and translate and define complex business requirements
• Attention to detail and ability to quickly learn new technologies and tools
• Ability to establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
• Ability to work directly with middle to senior management as well as employees at all levels throughout the organization
• Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities 

Key Competencies

• Subject matter expertise in both the business and the IT technologies used in the business.
• Detail and good analytical skills
• Interpersonal Skills
• Communication and collaboration
• Negotiation
• Relationship management
• Financial and business case development
• Project Management
• ITIL (Service management, SLA, score cards)
• Presentation skills

Salary Range:

$104,800 - $144,100

Internal Use Only: Salary

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