Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Join Adobe's Customer Engineering team as a dedicated Software Development Engineer and support our customers using Adobe Commerce! This role offers the chance to diagnose and resolve intricate support cases for EMEA customers as part of the Tier III Support Development team. Embrace the opportunity to work in a highly collaborative Kanban environment, partnering with colleagues and customers to deliver high-quality solutions. This is a remarkable chance to engage with a platform powered by Adobe Commerce that spans client experience, build and deployment analysis, production applications, and infrastructure.

What you'll Do

• Address and solve complex support cases for EMEA clients
• Partner with coworkers, partner and clients to deliver resilient solutions
• Occasionally join customer calls to present recommendations
• Mentor junior team members and contribute to upskilling initiatives
• Explore automation and tooling to improve quality and prevent issues proactively

What you need to succeed

• Degree in Computer Science, Engineering, or related field, or equivalent experience
• Proven problem-solving skills and ability to diagnose complex technical issues
• Previous involvement in a cooperative Kanban and Agile setting
• Strong communication skills, with the ability to explain technical concepts clearly
• Ambitious approach with a determination to continuously improve and innovate

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.