Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

The Student, Insurance Operations Associate will support the operational teams by assisting with new business application reviews, work distribution activities, and administrative support. This role is ideal for a student interested in operations, workflow management, and business process improvement.

Work Term : May 4 - August 28, 2026

What will you do?

1. New Business Application Support

• Assist with initial review of new business applications for accuracy and completeness 

• Validate required documentation and identify missing information 

• Prepare applications for underwriting review following established guidelines 

• Maintain accuracy standards while working within service-level expectations 

• Collaborate with team members and leaders to resolve discrepancies and escalate as needed

2. Work Distribution Support

• Support daily routing of work across team queues 

• Assist with monitoring work volumes and identifying bottlenecks 

• Coordinate with team leads and SLGSI Work Distribution resources to keep workflows moving efficiently 

• Maintain logs, trackers, and routing templates for transparency and audit readiness 

• Provide general administrative support related to workflow distribution processes

3. General Administrative Support

• Assist leaders with scheduling, documentation, and communication 

• Maintain shared folders, reference materials, and operational trackers 

• Support ad hoc administrative tasks as assigned

What do you need to succeed?

• This opportunity is available to students with a August 2026 or later graduation date

• Currently enrolled in a post‑secondary program (Business, Insurance, Analytics, or related fields preferred) 

• Strong attention to detail and commitment to accuracy 

• Excellent organizational and time‑management skills 

• Strong written and verbal communication skills 

• Comfortable working with data and reporting tools (Excel experience an asset) 

• Ability to work both independently and collaboratively 

• Demonstrated initiative and willingness to learn

• Bilingualism in French is an asset

What's in it for you?

• Exposure to insurance operations and new business processing workflows 

• Experience with operational work distribution and queue management 

• Hands‑on experience contributing to a fast‑paced operational environment 

• Opportunities to learn from leaders across Insurance Operations

• At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.

• As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.

• You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role. We offer professional development workshops, student awards, socials and many more exciting opportunities.

• We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025.

• Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation.

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

10/02/2026