Cocktail Server - Flora Taverna

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Orlando, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Preferred Qualifications: 

  • Prior restaurant serving experience.  

  • Basic English language communications required.  

  • Excellent customer service skills.  

  • Basic computer skills.  

  • Requires full availability including days, nights, weekends, and holidays.  

  • Thorough knowledge of food terminology, food service techniques, and sanitation standards; and thorough knowledge of Alcoholic Beverages.  

  • Ability to stand, walk, stoop, bend and lift trays weighing up to 45+ pounds repetitively during entire shift.  

 

Responsibilities: 

  • Greet guests warmly and promptly upon arrival. 

  • Take beverage and light snack orders, offering suggestions and upselling when appropriate. 

  • Serve beverages and snacks efficiently and courteously. 

  • Maintain a thorough knowledge of the beverage menu, including cocktails, wines, beers, and non-alcoholic drinks. 

  • Records all aspects of guests’ order accurately and enters guest orders into POS.  

  • Monitor guest alcohol consumption and follow responsible beverage service practices. 

  • Work closely with bartenders, kitchen staff, and other servers to ensure smooth and efficient service. 

  • Maintain the cleanliness and organization of the bar and lounge area. 

  • Other duties as assigned.