Date Posted:

2025-02-24

Country:

United States of America

Location:

OT372: SS - SEATTLE, WA 3315 South 116th Street #149, Seattle, WA, 98168 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis Elevator Company is searching for a highly motivated Service Operations Support to oversee coordination of activities on multiple projects. The Service will ensure efficiency, cost containment, and customer satisfaction.

Essential Responsibilities

• Manage the scheduling of maintenance and contractual requirements
• Support the team in tracking safety protocols including monthly minutes, accident filing, and coordinating follow up on safety testing requirements
• Ensure that material and labor cost align with monthly targets
• Manage customer billing to include tracking sales/margin and assist in inventory review and cleanup
• Report on performance to estimate on elevator repairs and distribute to appropriate parties as needed
• Enter and open purchase orders, track error status and accrual clean up, and resolve vendor issues
• Perform iPhone Application system data management
• Organize warehouse audits, inventory, and shipping

Education / Certifications

• High school diploma or equivalent required; bachelor’s degree preferred

Basic Qualifications

• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Need to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
• Strong leadership skills and goal-orientated with strong time management and organizational skills

The salary range for this role is $65,000 - $90,000.  We may ultimately pay more or less than the posted range, and the range may change in the future.  Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.  

Otis currently provides our colleagues with the following benefits:

- 401(k) plan that includes generous company match and a separate automatic retirement contribution

- Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment

- Three weeks paid vacation and paid company holidays

- Paid sick leave - Employee assistance and wellness incentive programs

- Life insurance and disability coverage

- Voluntary benefits, such as legal, pet, home, and auto insurance

- Birth/adoption and parental leave benefits

- Adoption assistance

- Tuition reimbursement program

- Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms