The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This role leads the product vision and strategy for PayPal’s developer-facing platforms and experiences, enabling how developers discover, integrate, and scale PayPal solutions globally. The Sr Director of Product Management will drive a cohesive roadmap across APIs, SDKs, documentation, tooling, and emerging AI-assisted workflows, balancing developer experience, platform scalability, reliability, and business outcomes.

Partnering closely with Engineering, Developer Relations, and cross-product leaders, this role ensures developer insights directly inform platform priorities and execution. The position is accountable for improving developer onboarding, integration efficiency, and overall productivity while enabling consistency and extensibility across PayPal’s product ecosystem. This role operates in a highly matrixed environment and provides senior leadership across a portfolio of platform capabilities that support developers of all sizes.

Job Description:

Essential Responsibilities:

• Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
• Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product portfolio profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 5 years of experience leading others

Additional Responsibilities

• Define and lead PayPal’s global Developer Platform and Developer Experience strategy, shaping how millions of developers discover, onboard, integrate, and scale with PayPal

• Own the vision and execution of a unified developer platform, reducing friction across the developer journey while enabling scale, extensibility, and consistency across PayPal products

• Build and lead the Developer Platform & DevEx product organization, including hiring, mentoring, and developing senior and technical product managers

• Partner closely with Engineering, Developer Relations, Marketing, and other product teams to ensure developer feedback directly informs platform design, prioritization, and execution

• Define and drive a holistic developer experience strategy across APIs, SDKs, documentation, tooling, CLI, MCP, and emerging AI-assisted developer workflows

• Develop and execute a cohesive DevEx roadmap that measurably improves developer onboarding, integration time, time-to-first-transaction, and overall developer satisfaction

• Support the diverse needs of developers across businesses of all sizes, with a focus on simplifying integrations and accelerating developer productivity

• Operate effectively in a highly matrixed, multi-product environment to drive alignment, execution, and transformation across platform initiatives

Preferred Qualifications

• 10+ years of experience building and leading platform or infrastructure-adjacent product organizations within large-scale, developer-centric technology companies

• Deep technical fluency in platform architecture, including APIs, SDKs, and developer tooling, with the ability to engage as a peer with senior engineering leaders and influence architectural decisions

• Proven experience driving platform strategy at significant scale, balancing developer experience, reliability, performance, security, and extensibility

• Strong judgment in platform and systems trade-offs, including versioning, backward compatibility, governance models, and long-term maintainability of developer-facing interfaces

• Demonstrated leadership in improving developer experience, including onboarding, integration quality, and overall developer productivity

• Exceptional written and verbal communication skills, with experience influencing senior technical and executive stakeholders in complex, ambiguous environments

• Bachelor’s degree in Computer Science, Engineering, or a related technical field; advanced degree or equivalent practical experience preferred

• Global experience preferred

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($242,000.00 - $359,150.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($220,000.00 - $326,700.00 Annually) Austin, Texas | ($220,000.00 - $326,700.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit https://www.paypalbenefits.com.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.