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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Who We Are

Who You Are
The Head of Auction Operations is responsible for overseeing all operational functions related to the intake, preparation, storage, and shipment of items for auction. This role leads cross-functional teams including receiving, cataloguing, inventory, photography, editorial, authentication, and shipping, ensuring all auction processes run smoothly, efficiently, and to the highest quality standards. The Head of Auction Operations drives operational scalability to meet the company’s growth, focusing on continuous improvement in workflow efficiency, accuracy, and cost optimization.

The Impact you will make here

• Leadership and Strategy: Oversee the entire auction operations team, including cataloguing, receiving, photography, editorial, inventory, and shipping departments. Provide leadership in aligning operational strategies with business objectives, ensuring operational readiness to scale with company growth.
• Operational Management: Manage daily operations of intake, storage, preparation, and shipment of auction items, ensuring workflow accuracy and efficiency. Oversee the optimization of all auction-related processes, collaborating closely with cross-functional departments like sales, photography, and editorial.
• Process Improvement: Identify operational bottlenecks and opportunities for efficiency. Implement data-driven strategies to streamline workflows, enhance quality, and reduce operational costs across all auction processes.
• Cross-Department Collaboration: Act as the key point of contact between operations and other departments, including sales, shipping, and customer service, ensuring smooth coordination of auction activities and addressing operational issues promptly.
• Team Development: Fostering a culture of continuous improvement, accountability, high performance, and operational excellence. Ensure the development of staff through training and professional growth opportunities.

What You Bring to the Team

• Bachelor’s degree in Business, Supply Chain Management, Operations, or a related field.
• Minimum 10 years of experience in operations management, with at least 5 years in a leadership capacity.
• Strong understanding of auction or e-commerce operations, with experience managing large-scale inventory and fulfillment operations.
• Excellent leadership skills with a focus on team development, problem-solving, and operational scalability.
• Proven ability to manage cross-functional teams in a fast-paced environment.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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