Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Vmware Virtualization Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: o Design, deploy, and manage VMware vSphere environments (ESXi, vCenter), focusing on advanced configurations including vSAN, Hyper-Converged Infrastructure (HCI), and Metro Clustering for high availability and disaster recovery. o Implement and optimize vSAN for software-defined storage solutions, ensuring efficient storage utilization, performance, and data replication. o Manage HCI solutions like Nutanix or VxRail integrated with VMware for a streamlined, high-performance virtualized infrastructure. o Ensure resilience and fault tolerance through Metro Clustering, configuring cross-site clustering and ensuring seamless failover between datacenters. o Monitor and manage vSphere clusters, resource pools, and advanced features such as vMotion, DRS, HA, FT, and Storage DRS. o Deploy, configure, and manage vRealize Operations (vROps) for proactive monitoring, performance optimization, and capacity planning across VMware environments. o Create and manage custom dashboards, alerts, and reports in vROps to monitor the health and performance of vSphere, vSAN, and HCI environments. o Identify potential issues, bottlenecks, and optimization opportunities through vROps analytics, ensuring smooth operation of virtualized infrastructure. o Administer and maintain Windows Server (2022, 2019, 2016, 2012) environments both on-premises and in cloud platforms (Azure, AWS, GCP). o Configure and manage Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, DHCP, File/Print Services, and Failover Clustering. o Implement high availability using Microsoft Failover Clustering and Network Load Balancing (NLB) for critical services. o Manage Windows Server instances in Azure, AWS, and GCP, ensuring secure, scalable, and cost-efficient operation. o Utilize cloud-native tools for automation, monitoring, and patch management such as Azure Automation, AWS Systems Manager, and GCP Operations Suite. o Implement backup, disaster recovery, and business continuity strategies using Azure Backup, AWS Backup, and other cloud-specific tools. o Manage SCCM for software deployment, patch management, OS imaging, and compliance reporting across hybrid environments. o Administer Windows Server Update Services (WSUS) for centralized patch management and automated update deployment to Windows Servers and workstations. Professional & Technical Skills: o Extensive experience managing VMware vSphere (ESXi, vCenter) with expertise in vSAN, HCI solutions (e.g., Nutanix, VxRail), and Metro Clustering. o Strong expertise in Windows Server management (2022, 2019, 2016, 2012) both on-premises and in cloud platforms (Azure, AWS, GCP). o Hands-on experience with SCCM for software deployment, patch management, and endpoint protection. o Proficiency in managing WSUS for patching and compliance reporting o Advanced knowledge of server hardening, vulnerability remediation, and security standards across Windows Servers and cloud environments. o Proficiency in managing vRealize Operations (vROps) for monitoring, analytics, and performance optimization. o Experience with DFS, Print Servers, NPS, DHCP, Antivirus Solutions (Symantec/McAfee), FTP/SFTP, and Failover Clustering. o Experience with PowerShell scripting and automation tools (Ansible, Terraform) to manage hybrid cloud and on-premises infrastructure. o Familiarity with Zero Trust architecture and cloud-native security solutions in Azure, AWS, and GCP. o Knowledge of disaster recovery and backup strategies for hybrid cloud environments using tools like Azure Site Recovery, AWS Backup, etc. o 4+ years of experience managing VMware vSphere, vSAN, and HCI solutions. o 2+ years of experience with cloud platforms (Azure, AWS, GCP) managing Windows Server workloads and infrastructure. o Proven track record in vulnerability remediation and server hardening across hybrid cloud environments. • Relevant certifications such as: o VMware Certified Professional (VCP) – Data Center Virtualization (DCV). o Microsoft Certified: Azure Administrator Associate. o AWS Certified Solutions Architect or Google Cloud Professional Cloud Architect. o Security+, CISSP, or other relevant security certifications are a plus. Additional Information: - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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