Posted:
6/27/2024, 5:00:00 PM
Location(s):
Victoria, Australia
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
At ZEAL, we believe work is more than what you do to earn a living. It's part a part of who you are.
Based in Boulder, CO, our team is composed of talented, passionate individuals that connect the dots between their work and their passion. If you are interested in joining ZEAL, submit your info through our on-line application process.
To create a compelling and meaningful customer experience for all visitors to Zeal Optics by sharing our story, history and core values of quality, craftsmanship, and adventure.
Welcome and greet all customers warmly and professionally.
Assist customers in selecting and purchasing Zeal Goggles and Sunglasses.
Have a full understanding of the entire Zeal product line.
Provide product knowledge and information relating to technology, lenses, materials, use and fit.
Monitor and maintain merchandise to ensure cleanliness of the product and proper display; Restock and merchandise according to Zeal standards and company directives.
Assist with merchandising and maintaining the appearance of the retail store to contribute to a positive customer experience.
Open, close and manage all store operations including processing sales and cash handling.
Proactively resolve customer concerns in a manner consistent with Zeal standards and with customer satisfaction in mind; partner with leadership team on elevated customer issues.
Maintain store security and protect company assets by following loss prevention procedures.
Assist with marketing projects and work as a team player to meet goals of the store.
Perform all other work-related duties as requested or required.
Pay: $19/hr
High school graduate with at least 1 year of college.
A minimum of 1-2 years customer service experience.
Excellent communication skills
Pleasant Personality
Team Player
Quick Learner
Detail, problem-solving and logic skills
Special Physical Requirements
Ability to stand for an extended period of time
Ability to utilize a PC
Ability to communicate in a variety of business settings
Ability to lift up to 40 lbs
Flexible schedule - ability to work weekends and holidays
Work Shift:
1st Shift (United States of America)Website: https://zealoptics.com/
Headquarter Location: Boulder, Colorado, United States
Employee Count: 51-100
Year Founded: 1997
IPO Status: Private
Industries: Eyewear ⋅ Outdoors ⋅ Sporting Goods