Casual Retail Associate

Posted:
6/27/2024, 5:00:00 PM

Location(s):
Victoria, Australia

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

At ZEAL, we believe work is more than what you do to earn a living. It's part a part of who you are.

Based in Boulder, CO, our team is composed of talented, passionate individuals that connect the dots between their work and their passion. If you are interested in joining ZEAL, submit your info through our on-line application process.

The major function of this position is:

To create a compelling and meaningful customer experience for all visitors to Zeal Optics by sharing our story, history and core values of quality, craftsmanship, and adventure. 

The Primary responsibilities and essential duties of this position are:

  • Welcome and greet all customers warmly and professionally. 

  • Assist customers in selecting and purchasing Zeal Goggles and Sunglasses. 

  • Have a full understanding of the entire Zeal product line. 

  • Provide product knowledge and information relating to technology, lenses, materials, use and fit. 

  • Monitor and maintain merchandise to ensure cleanliness of the product and proper display; Restock and merchandise according to Zeal standards and company directives.

  • Assist with merchandising and maintaining the appearance of the retail store to contribute to a positive customer experience. 

  • Open, close and manage all store operations including processing sales and cash handling.

  • Proactively resolve customer concerns in a manner consistent with Zeal standards and with customer satisfaction in mind; partner with leadership team on elevated customer issues.

  • Maintain store security and protect company assets by following loss prevention procedures.

  • Assist with marketing projects and work as a team player to meet goals of the store. 

  • Perform all other work-related duties as requested or required.

Pay: $19/hr

Desired Qualifications

As a guide, indicated below is the preferred education and experience for this position:

  • High school graduate with at least 1 year of college. 

  • A minimum of 1-2 years customer service experience. 

Listed below are the particular skills preferred for this position

  • Excellent communication skills

  • Pleasant Personality

  • Team Player

  • Quick Learner

  • Detail, problem-solving and logic skills

Special Physical Requirements

  • Ability to stand for an extended period of time

  • Ability to utilize a PC

  • Ability to communicate in a variety of business settings

  • Ability to lift up to 40 lbs

  • Flexible schedule - ability to work weekends and holidays

Work Shift:

1st Shift (United States of America)