Posted:
9/10/2024, 9:14:59 PM
Location(s):
Vilnius, Vilnius County, Lithuania ⋅ Vilnius County, Lithuania
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
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We are looking for an experienced Team Lead to join our Customer Support team who will play a vital role in actively reducing customer friction in the Rides vertical while managing the support teams for the Lithuanian market.
Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 2167€ to 3250€ and will depend on your skills, knowledge, and experience.
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<title>About us</title>
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With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
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<title>About the role</title>
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As a Customer Support Team Lead, you will manage the performance of the team, while ensuring that customer support KPIs and targets are met. You will also manage to ensure a positive customer experience and make it easy for all Bolt users regardless of their location.
Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you.
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<title>Main tasks and responsibilities:</title>
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<title>About you:</title>
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Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying!
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<title>Why you’ll love it here:</title>
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<text>*Some perks may differ depending on your location and role.</text>
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#LI-Hybrid
Website: https://bolt.eu/
Headquarter Location: Málaga, Andalucia, Spain
Employee Count: 1-10
Industries: Digital Entertainment ⋅ Health Care ⋅ Information Technology ⋅ Internet of Things ⋅ Power Grid ⋅ Smart Building ⋅ Tourism ⋅ Travel