Why is this role important  

Our Personal Shoppers do just that! They fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience. 

What you’ll do  

• Provide great customer service by assisting with general questions, maintaining a positive environment 
• Shop for customers by accurately filling their orders with quality products   
• Scan products and process customer transactions accurately using debit, credit, cash and gift cards   
• Contact customers to ensure order accuracy or to inquire about product substitutions  

Who you are  

• A team player with an attention for detail  
• Driven and able to work independently in a fast-paced environment   
• Resourceful and courteous when resolving customer questions  
• Motivated to learn new things   

Experience you bring 

• Good news! No previous experience is required. We provide you with training to set you up for success! 

What you bring  

• Flexibility to work a variety of hours which may include days, evenings, nights, and weekends 
• Able to move up to 50lbs and in constant mobility for an entire shift  

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.  ​
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
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NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.