About Us:
Text.com is a platform that offers advanced communication solutions for businesses committed to helping businesses streamline customer support, increase engagement, and enhance their overall customer experience. Our platform includes tools like LiveChat, ChatBot, HelpDesk, and KnowledgeBase, empowering teams to connect with customers in real-time, and providing a seamless support journey.
Role Overview:
We are looking for a proactive and results-driven Account Manager to join our team and manage a portfolio of Enterprise customers. This individual will play a key role in driving customer success, satisfaction, and growth while strengthening long-term partnerships. The ideal candidate will possess a strong understanding of our products and be able to align them with customers’ goals to maximize ROI.