Equal Opportunity and Nondiscrimination Statement                                    

In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.

Location:

Claremont, CA

Job Posting Title:

IT Business Operations Specialist II

Job Details and Requirement:

BASIC FUNCTION:

The IT Business Operations Specialist II will aid the department's daily activities, encompassing project coordination, equipment and licensing management, IT communication, scheduling, and facilitating events and special programming. This position reports to the Deputy Chief Information Officer / Assistant Vice President for Information Technology Services.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

• Assist IT teams with support for day-to-day operations, including coordination of projects, special events, and programming.

• Establish project start-up files, coordinate meetings, follow-up actions, and generate status reports. Archive completed projects.

• Liaise with clients, IT colleagues, Facilities, and external providers to arrange scheduling,

procurement timelines, space reservations, and special requirements for projects and events.

• Coordinate schedules for contractors, consultants, and external service providers for projects, events, and programs.

• Contribute to the management of the IT client capital request and budget processes, including forecasting, monitoring, reporting, procurement of equipment and services, and deployment cycles and scheduling.

• Contribute to IT licensing and vendor contracts management to ensure compliance with

legal and financial requirements.

• Provide operational support to IT teams, including equipment delivery and workspace

management, IT communications and events, and compliance issues.

• Contribute to developing and implementing IT policies, procedures, and standards related to business operations.

• Collaborate with other IT teams to plan and implement IT projects and initiatives.

• Ensure that the IT business operations team provides excellent customer service to end-users and other IT teams.

• Maintain awareness of emerging trends and best practices in IT business operations.

• Maintain business partner relationships with a portfolio of assigned organizational units to understand their needs within this responsibility domain and meet their requirements.

• Perform other duties as assigned.

REQUIRED QUALIFICATIONS:

EDUCATION: Bachelor’s degree in Arts or Sciences with a preference for a significant background in Information Technology, Business Administration, or related fields, OR equivalent experience.

EXPERIENCE: Minimum of 3 years of experience in IT business operations, preferably in higher education.

LICENSES: Possess and maintain a valid driver's license and driving record acceptable to the College's automobile insurance carrier.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: 

• Knowledge of IT budgeting, licensing, and vendor management.

• Experience with compliance issues related to privacy, data protection, and financial regulations.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work independently and as part of a team.

REQUIRED HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday - Friday. Regular hours may vary due to the needs of the College or division. Some evening and/or weekend work may be required to support campus programs and activities. Occasional requirements to work outside of standard business hours may be required to ensure timely responsiveness to our college community.

CLASSIFICATION AND STATUS: 

This is a full-time, 12-month, year-round, non-exempt level, benefits-eligible position.

PAY RANGE:

$27.00 - $28.00 PER HOUR

PHYSICAL REQUIREMENTS: Normal physical job functions performed within a standard office environment and include reaching, fingering, grasping, talking, hearing, seeing and repetitive motions. May occasionally lift/push/pull items up to 20 lbs.       
 

SUPERVISORY RESPONSIBILITY: NO

GROOMING AND APPEARANCE:  The Claremont Colleges seek to maintain a neat and professional image at all times. 

BACKGROUND CHECK:  The successful candidate will be required to undergo a full consumer background check.  Certain positions will require the successful completion of a post-offer physical agility test.  Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this job description.

ADA/OSHA:  This job description defines the essential or fundamental job duties of this position.  It is assumed that employees hired for this position can perform the essential functions of this job without imposing the risk of substantial harm to the health or safety of themselves or others.  It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. 

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.  Duties and responsibilities can change and develop over time, accordingly the College reviews job description on a periodic basis and may make changes of business necessity.

AT-WILL EMPLOYMENT:  Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work.  There is no agreement express or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause.  The President is the only person who can modify or alter the at-will employment relationship.

Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law.  Inquiries may be directed to the Assistant Vice President for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490.  All applicants must complete and submit an online application to be considered for an open position.

Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.

DISABILITY ACCOMODATIONS:                                                                                   

In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.         

      

An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or [email protected] for assistance.

Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law.  Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490.  All applicants must complete and submit an online application to be considered for an open position.

Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.

Disability Accommodations                                                                                    

In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.               

An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or [email protected] for assistance.