Limousine Guest Service Representative

Posted:
2/5/2025, 4:00:00 PM

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Provide meet-and-greet service, boarding assistance, luggage assistance and basic information inquiries

  • Be knowledgeable of Hotel information to answer guest inquiries, be fully conversant with the most updated promotions & activities

  • Distribute hotel promotional leaflets, gifts and promoting the Hotel Shuttle Bus Service at the entry points of Macau and designated public area

  • Hold hotel signage at the entry points of Macau, creating an ease approach experience for guest to inquire hotel information

Job Requirements:

  • 1 year’s experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment

  • Fluent in Cantonese and Mandarin

  • Provide personalized service by developing genuine interest in guest preferences and needs

  • 48 working hours per week. Working hours should be flexible and will be determined by level of business

  • Willing to work outdoor