The People team is responsible for the design and delivery of the People strategy across Europe. The team incorporates Recruitment and Onboarding, HR Business Partnership and Learning and Development, working in close partnership with the wider Frontier business and stakeholders.

The Role:

We’re looking for a People Administrator to join our collaborative and friendly People Team. This is a varied and rewarding role where you’ll work closely with colleagues across all our European offices, providing day-to-day HR coordination and administrative support, as well as policy and process guidance.

As a key point of contact within the team, you’ll help create a positive and consistent employee experience - from coordinating onboarding and welcoming new joiners in person on their first day  to supporting employees and managers through key milestones such as probation, secondments, and exits.

You don’t need direct HR experience to succeed in this role, but you do need to be highly organised, confident using Excel, and keen to learn. You may come from another administration or coordination background, and you’ll have the opportunity to get involved in wider People initiatives that support continuous improvement and our people strategy.

What You’ll Do:

HR and Information Systems:

• Act as a Workday super-user, supporting colleagues to use the system effectively and maintaining high data standards.
• Conduct basic HR data analysis (e.g. turnover, headcount, key metrics) and present insights clearly for stakeholders.
• Support continuous improvement of systems and reporting processes to enhance data quality and accessibility.

Employee Lifecycle:

• Deliver a seamless onboarding and induction experience for all new joiners, from offers to first day logistics.
• Provide in-person welcome on new joiners’ first day, ensuring they feel supported and have what they need for a successful start.
• Ensure all HR administration (e.g. contract amendments, letters) is accurate and completed on time. Support delivery of core People processes, helping ensure they are well-managed and deliver a great experience for staff.
• Coordinate the probation process, ensuring timely communication, documentation, and outcomes.
• Support the staff survey administration, including sending communications, tracking  participation, and helping collate and share results.
• Coordinate employee exits, overseeing leaver communications, exit interviews, and feedback collection.
• Support People Advisor with visas and right-to-work checks, coordinating documentation and timelines.
• Support People Advisor with  secondments process, ensuring clear communication and documentation.

HR Advice and Guidance:

• Provide day-to-day HR support on Frontier’s policies and processes across all offices.
• Draft clear and engaging HR communications, including employee guidance and policy updates, ensuring information is accurate and accessible.
• Support consistent application of policies, escalating more complex queries to People Advisor where needed.
• Support delivery of key People processes effectively, ensuring communication is clear, responsive, and employee-focused.

What Success Looks Like:

• Consistently meeting team Service Level Agreements – delivering a timely, high quality and professional set of services.  
• You’ve built trusted relationships across the firm and are recognised as approachable, proactive, and supportive.
• You receive positive feedback on your responsiveness, professionalism, and people-centred approach.
• You support People processes effectively — they run smoothly, are well-organised, and deliver consistent, positive outcomes for staff.

Essential:

• Strong digital and analytical skills; highly confident in Excel (essential) including formulas such as VLOOKUP/XLOOKUP and IF/IFS (plus other similar functions) and PowerPoint, with the ability to present simple data clearly.
• Excellent verbal and written communication skills, adaptable to different audiences and styles.
• Interest in HR and willingness to learn; direct HR experience is not essential and applicants may come from another administration or coordination background.
• Highly organised, able to prioritise effectively and manage a varied workload.
• Strong relationship-building skills; enjoys connecting with people.
• Fluent in English (C2).

Desirable:

• Experience as an HR Apprentice, HR Administrator, or similar, or a relevant HR qualification.
• Experience using HR systems, ideally Workday.
• Additional language skills (German, French, or Spanish at C1/C2).

Frontier is entirely employee-owned. As shareholders, we encourage everyone to share their views, allowing us to collectively influence company decisions. We also distribute as much of our profits as prudently possible through bonuses, complemented by highly competitive salaries.

We prioritise work/life balance by offering flexible working arrangements, including the option to work from home. Employees enjoy 28 days of annual leave, with the opportunity to purchase an additional 10 days.

Our stimulating and thought-provoking projects are complemented by a range of benefits that support you both inside and outside of work. Employees have access to numerous Learning & Development opportunities, including ongoing Career Development Reviews with the support of a dedicated Mentor.

Should you have any questions or would like any additional information please email [email protected]. 

We are looking forward to receiving your application!