ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate part-time opening in our Box Office Ticket Seller at Truist Arena in Highland Heights, KY.  Our business is event-based and our labor needs vary widely from week to week and event to event.  For this reason, all of our part-time positions are “as needed” and we cannot offer employees consistent schedules or a guaranteed number of hours per week.

PLEASE NOTE: This position is required to pass a credit & background check.

Responsibilities include but are not limited to the following:

• Assist customers by selling admission tickets.
• Assist customers with Will Call tickets for events.
• Accept payment and make change before giving tickets to customer.
• Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
• Ability to deal tactfully, helpfully and professionally with the public to provide event information and accurately complete ticket transactions.
• Balances cash and receipt drawer with manager at the end of each shift.
• Must be able to work flexible hours including days, evenings, weekends and/or holidays – event by event basis.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Ability to prioritize and handle multiple projects simultaneously. 
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Ticketmaster knowledge preferred but not required.
• Excellent organization skills.
• Professional presentation, appearance and work ethic.
• Ability to work with limited supervision and as a team member.
• Ability to work flexible hours, including nights, weekends and holidays.

Education and/or Experience:

• High School diploma or G.E.D. required
• 6 (six) months to 1 (one) year of cash handling experience
• Ability to work with minimal supervision
• Strong customer service skills
• Valid driver’s license required.

Computer Skills:

To perform this job successfully, an individual should have some computer knowledge.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply VEVRAA Federal Contractor.